Customer Support Agent with English
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Employer: | Randstad România |
Domain: |
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Job type: | full-time |
Job level: | Student/Graduate |
Location: |
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Updated at: | 04.11.2019 |
Remote work: | On-site |
Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.
Requirements
Randstad is recruiting enthusiastic advanced English Speakers for a US mobile phone company, through one of the biggest multinational outsourcing company from Bucharest.
- fluency in spoken and written English (level C1);
- bachelor degree;
- previous experience in customer support is a plus;
- highly organized, focus capacity;
- willingness to continuously learn and improve;
- it is important to like having a flexible schedule by working both in day and night shifts (24/7 shift work schedule).
Job description
- provide customer support for a US mobile phone company via phone and e-mail;
- help customers with complaints and questions;
- give customers information about products and services;
- process returns;
- helping customers understand the product and answering questions.
What we have to offer:
- attractive salary package;
- monthly bonuses;
- paid training;
- benefits package –meal tickets, public transportation, private health care.
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