Engineer 2nd Line OSS Support

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Angajator: Vodafone Intelligent Solutions (_VOIS)
Domeniu:
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 13.10.2019
    Remote work: On-site

    Technology is a playground for ideas!

    Vodafone Shared Services Romania is the place to make them come to life.

    If you want to invest more in a career rather than just a job,

    Meet us, Join us, Grow with us!

    We stay hungry and true to our core values by recruiting people who are fun, passionate, open, and question everything.

    Reflect on what your motivation is to come on board! We’re eager to hear your story.

    We live and thrive in an ever-changing environment where creativity and productivity are key, within working hours, of course.


    Your day to day:

    Responsible for OSS platforms support and continuous improvement, according to Vodafone requirements and needs.

    With these activities you will have a great impact on our business:

    • Administer EMS platforms, probing platforms and some OSS critical applications for Vodafone;

    • Perform troubleshooting, fault handling and implement temporary and permanent corrective actions. Engage with 3rd party support (hardware or software vendors) to ensure problems are solved within the expected time frames;

    • Apply daily routine monitoring and health checks on the OSS systems. Implement automated incident detection and optimize the system monitoring;

    • Participate in new projects activities, by providing input, implementing or verifying improvements in processes and work instructions, verifying configuration changes;

    • Interact with customer technical staff;

    • NOC engineers, operation managers and other groups within Service Delivery organization.

    With these skills you are a great candidate:

    • Detailed knowledge of OSS & Tools monitoring systems (OSS-RC, U2000, NMS5LX, Netscout, Nagios, etc.);

    • Detailed knowledge of Operation Systems (Windows, Linux, Solaris, HP-UNIX) and Database Administration (SQL, Oracle);

    • Proficient with virtualization technologies: VmWare vSphere/ESX, etc.;

    • Shell Scripting and programming skills (Python, PHP, JAVA, JS, VBA);

    • ITIL knowledge;

    • Computer Science MSc degree or equivalent;

    • More than 3 years of experience in a telecom environment, performing similar functions, including specific training.;

    • Linux/Unix System administration skills;

    • Ability to work across multi-functional and cultural boundaries to deliver results and change;

    • ITIL Certification or deep know-how.

    Sounds like the perfect job? We’ve got even more to offer:

    • Work from Home – You can have home office 1 day per week

    • Medical and dental services

    • Life insurance

    • Dedicated employee phone subscription

    • Special discounts for gyms and retailers

    • Annual Company Bonus 

    • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills

    • You get to work with tried and trusted web-technology

    • Getting in on the ground floor of an technology changing company

    • Flexible Vacation – Take time off when you need it, we trust you

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