Collection Officer with Hungarian

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Ideal candidate:

• Experience with accounting systems; SAP would be a plus
• Ability to solve urgent matters and work under pressure
• Ability to prioritize and schedule workload
• Written and spoken ability to communicate in Hungarian for client interaction (Advanced- C1) and written ability to communicate in English (B2)

Job summary:

• Initiate collection activities via mail/ phone or fax and manage the customer portfolio (within the agreed credit terms and credit limits)
• Provide information of credit worthiness to customer service when required
• Input notes on payment agreements, do daily follow-ups and reinstate accounts when payment is received
• Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions

What we offer:

• Competitive salary and performance bonuses
• Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym
• Trainings delivered in classrooms or virtually and access to a global network of knowledge
• Chance to become a subject matter expert for complex processes
• Possibility to practise your language skills with native speakers
• Opportunity to work with top clients on large projects
• Dynamic, intercultural working environment.