Collection Officer with Hungarian
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Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
With over 3000 skilled professionals in Romania, Accenture provides top-quality services from Bucharest, Timisoara, Cluj Napoca, Targu Mures, Iasi and Brasov, for companies operating in a broad range of industries such as: banking and insurance, telecommunications, automotive, FMCG, energy and resources.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
Our Romania headquarter office is located in Bucharest, in Westgate Office Park, and we deliver services to our clients from the following offices: Brasov, Cluj, Tg. Mures, Timisoara, Iasi.
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• Experience with accounting systems; SAP would be a plus
• Ability to solve urgent matters and work under pressure
• Ability to prioritize and schedule workload
• Written and spoken ability to communicate in Hungarian for client interaction (Advanced- C1) and written ability to communicate in English (B2)
• Initiate collection activities via mail/ phone or fax and manage the customer portfolio (within the agreed credit terms and credit limits)
• Provide information of credit worthiness to customer service when required
• Input notes on payment agreements, do daily follow-ups and reinstate accounts when payment is received
• Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions
What we offer:
• Competitive salary and performance bonuses
• Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym
• Trainings delivered in classrooms or virtually and access to a global network of knowledge
• Chance to become a subject matter expert for complex processes
• Possibility to practise your language skills with native speakers
• Opportunity to work with top clients on large projects
• Dynamic, intercultural working environment.