Sales Support Engineer

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Employer: confidential
Domain:
  • Acquisitions - Logistics - Supplies
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 09.08.2019
    Remote work: On-site
    Requirements

    Proven work experience as a Sales support specialist or Sales support associate
    Hands on experience with ERP systems
    In-depth understanding of sales principles and customer service practices
    Excellent communication skills
    Analytical and multitasking skills
    Teamwork and motivational skills
    Advanced English
    Bachelor's degree

    Responsibilities

    Clean Sales order Entry and confirmation
    Maintain communication and relationship with market area sales and customers
    Processing of claims requests from both market area, distributors and customers
    Monitoring of sales backlog and ensuring proper communication with order management
    Adhere to lean processes and KPI requirements set by Customer Logistics
    Communication of any order changes needed to order management and to market area
    Inbound and outbound transportation
    Daily operational logistics management
    Import and export formalities
    Monitoring / follow-up / pro-active communication

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