Transcon/GNS agent - Junior / EI BUH Branch

Employer: Expeditors
Domain:
  • Acquisitions - Logistics - Supplies
  • Import - Export
  • Transport
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Otopeni
  • Updated at: 19.07.2019
    Short company description

    Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

    Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, “You’d be surprised how far we’ll go for you.”

    Requirements

    6 months to 1 year related experience
    Excellent customer service skills, including written and verbal communication in English.
    Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results..
    Computer skills, experience with MS Windows, MS Office Products
    Positive and willing to help attitude

    Responsibilities

    Job Description
    Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON (roadfreight) Department



    KEY RESPONSIBILITIES:



    Ensure smooth and timely freight process flow
    Ensure accurate and timely data entry into our operational system
    Track and Trace TRANSCON Files and reporting
    Use export TRANSCON Workflow on daily basis
    Ensure accurate and timely client and vendors billing.
    Ensure delivery of freight and timely clearance when applicable
    Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
    Contribute to maintain good relationships with suppliers
    Meet compliance at all times to regulations internal and external in accordance with government regulations.
    Understand department process flow, and looking for best practices to improve operational efficiency and productivity
    Ensure all customers standard operating procedures in place and updated in the DLSOPs
    Meet KPI standards in accordance with the Company’s procedures
    Network communications, timely responses to emails and requests (internal and external)
    Escalation of problems to Management when necessary
    Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
    Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

    Other info

    Expeditors offers excellent benefits

    Meal tickets
    Private Medical subscription
    Training and Personnel Development Program


    All your information will be kept confidential


    This position is based in Romania, Bucharest office.

    To apply, please use a CV in English.