Transcon/GNS agent - Junior / EI BUH Branch
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, “You’d be surprised how far we’ll go for you.”
6 months to 1 year related experience
Excellent customer service skills, including written and verbal communication in English.
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results..
Computer skills, experience with MS Windows, MS Office Products
Positive and willing to help attitude
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON (roadfreight) Department
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace TRANSCON Files and reporting
Use export TRANSCON Workflow on daily basis
Ensure accurate and timely client and vendors billing.
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the DLSOPs
Meet KPI standards in accordance with the Company’s procedures
Network communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Expeditors offers excellent benefits
Private Medical subscription
Training and Personnel Development Program
All your information will be kept confidential
This position is based in Romania, Bucharest office.
To apply, please use a CV in English.