Collection Agent with French

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  • Accounting - Finance
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 12.10.2019
    Short company description

    GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.


    • University Degree (studies in Economics is plus) or relevant work experience;
    • At least B1 French language level, English is a plus;
    • Experience in the credit and collections field (would be a plus);
    • Excellent communication skills;
    • Experience in customer servicerelated tasks is a plus;
    • Knowledge of the Order-to-Cash process is a plus;
    • Excellent knowledge of Microsoft Office Suite.

    Capabilities and qualifications:

    • Strong problem-solving skills;
    • Excellent communication skills;
    • Strong team player;
    • Result and customer service oriented;
    • Able to efficiently manage time, set priorities and complete multiple tasks simultaneously;
    • Attention to details paired with good analytical abilities;
    • Work experience in a shared service environment is a plus.


    • Accurate execution of collection related tasks, working procedures and strategy;
    • Perform client account reconciliations;
    • Perform root cause analysis, identify issues/gaps and provide resolutions;
    • Constantly communicate with clients in the portfolio, project teams and other FSSC departments; interrelated to Accounts Receivable process;
    • Identify areas where process/system improvements are needed;
    • Share knowledge by contributing to the creation/update of team procedures and documentation;
    • Perform other tasks related to Resolution & Inquiry activities.

    Other info

    • Direct contract with our client;
    • Flexible working schedule organized in shifts (9:00-18:00, 10:00-19:00, 13:00-22:00 (13:00 – 22:00: 8 days/month);
    • French language allowance;
    • Free French language classes;
    • Motivational financial package & flexible benefits;
    • Team and Fun@Work activities;
    • Employees Wellness Program – fresh fruits, chair massage, employee wellness rooms;
    • Learning and Development programs, Career opportunities;
    • CSR & Sport activities;
    • An open and dynamic work environment.