Collection Agent with French

GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.

• University Degree (studies in Economics is plus) or relevant work experience;
• At least B1 French language level, English is a plus;
• Experience in the credit and collections field (would be a plus);
• Excellent communication skills;
• Experience in customer servicerelated tasks is a plus;
• Knowledge of the Order-to-Cash process is a plus;
• Excellent knowledge of Microsoft Office Suite.

Capabilities and qualifications:

• Strong problem-solving skills;
• Excellent communication skills;
• Strong team player;
• Result and customer service oriented;
• Able to efficiently manage time, set priorities and complete multiple tasks simultaneously;
• Attention to details paired with good analytical abilities;
• Work experience in a shared service environment is a plus.

• Accurate execution of collection related tasks, working procedures and strategy;
• Perform client account reconciliations;
• Perform root cause analysis, identify issues/gaps and provide resolutions;
• Constantly communicate with clients in the portfolio, project teams and other FSSC departments; interrelated to Accounts Receivable process;
• Identify areas where process/system improvements are needed;
• Share knowledge by contributing to the creation/update of team procedures and documentation;
• Perform other tasks related to Resolution & Inquiry activities.

Benefits:
• Direct contract with our client;
• Flexible working schedule organized in shifts (9:00-18:00, 10:00-19:00, 13:00-22:00 (13:00 – 22:00: 8 days/month);
• French language allowance;
• Free French language classes;
• Motivational financial package & flexible benefits;
• Team and Fun@Work activities;
• Employees Wellness Program – fresh fruits, chair massage, employee wellness rooms;
• Learning and Development programs, Career opportunities;
• CSR & Sport activities;
• An open and dynamic work environment.