Customer Service Representative with Italian
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What you’ll do:
- You will handle customer requests via phone, e-mail and chat related to the online purchase process.
- You will handle confidential information securely according to internal rules
- Working hours: 10:00 – 19:00 (Mon-Fri, excluding legal holidays)
- You know English & Italian very well (spoken & written)
- If you previously worked in customer care or retail, that’s even better but it’s not a must
- You enjoy helping others and are a team player
- Competitive pay and monthly performance bonus
- Extra bonuses for constant good results
- We take care of your well-being by offering attractive benefits and perks such as private medical subscription, WorldClass, Bookster, fresh fruits every Tuesday
- Flexible benefits package with a monthly budget that you can use for different perks like: meal tickets, public transportation refund, various gym subscriptions with 50% discounts, private pension funding, shopping vouchers etc
- We want to make sure that you start your new career with all the necessary skills and information so you will spend up to 6 weeks in training. Which is paid, by the way!
- We understand that every new job has a learning curve, so the entire team is ready to help you with continuous feedback and guidance
- After 9 months, you can become a Senior. All you have to do is reach your goals and you will be eligible for a salary increase and we will get you involved in extra activities
- After 12 months, there is even more in store for you! We will help you create your career plan and even provide training programs to help you further grow