Customer Service Representative with Italian

Angajator: 2Checkout (formerly Avangate)
Domeniu:
  • Internet - eCommerce
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 18.07.2019

    What you’ll do:

    • You will handle customer requests via phone, e-mail and chat related to the online purchase process.
    • You will handle confidential information securely according to internal rules
    • Working hours: 10:00 – 19:00 (Mon-Fri, excluding legal holidays)

    What you need to know:

    • You know English & Italian very well (spoken & written)
    • If you previously worked in customer care or retail, that’s even better but it’s not a must
    • You enjoy helping others and are a team player

    Why you’ll love working with us:

    • Competitive pay and monthly performance bonus 
    • Extra bonuses for constant good results
    • We take care of your well-being by offering attractive benefits and perks such as private medical subscription, WorldClass, Bookster, fresh fruits every Tuesday 
    • Flexible benefits package with a monthly budget that you can use for different perks like: meal tickets, public transportation refund, various gym subscriptions with 50% discounts, private pension funding, shopping vouchers etc

    What happens after “Welcome aboard!”:

    • We want to make sure that you start your new career with all the necessary skills and information so you will spend up to 6 weeks in training. Which is paid, by the way!
    • We understand that every new job has a learning curve, so the entire team is ready to help you with continuous feedback and guidance

    What happens after people stop calling you “Hey, Junior!”:

    • After 9 months, you can become a Senior. All you have to do is reach your goals and you will be eligible for a salary increase and we will get you involved in extra activities
    • After 12 months, there is even more in store for you! We will help you create your career plan and even provide training programs to help you further grow

    Do you want to know more? Come and meet us!