Support Specialist with German
Inaxio Consulting GmbH was founded in 1998 in Germany and since 2005 it expanded in Switzerland, Romania and India as well.
Romania office is located in Bucharest in a modern office in Afi Park Office Building.
Inaxio Corporation stands out from the crowd as a specialist “IT Service and Consulting Provider” with the skills, expertise and global reach to assist any organization, anywhere in the world, to stand out in their marketplace. We offer a large range of services from IT Business Process Consulting , Management Consulting, Virtual processes Optimisation and Enterprise Services.
We are Certified Microsoft Partner, Citrix Partner, Intrexx Sales & Consulting Partner, IBM Business Partner.
Our principles are Innovation, Quality, Engagement and Focus on Customer Needs.
- Fluency in spoken and written both German and English
- Technical background
- Very good problem solving skills
- Very good analytical skills
- Ability to perform under pressure
- Fast learner
- Great communication skills
Skills, Knowledge & Experience
• Basic IT knowledge
• Strong communication and teamwork skills
• Ability to learn and apply new methodologies in a distributed environment
• Ability to solve problems quickly and completely
Tasks and Activities
• Availability to work in shifts : Monday to Friday, from 8 . to . (2 shifts by rotation), Saturday from 9 . to 6
• Working with internal and client provided ticketing system
• Creation, modification and deletion of Call Center agents in coordination corresponding centers
• Ticket documentation for any tool provided internally or by the Customer
• Update database for any task and activity required
• Client interaction and 3rd Party Interaction