Support Specialist with German

Angajator: Inaxio Consulting
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 20.07.2019
    Scurta descriere a companiei

    Inaxio Consulting GmbH was founded in 1998 in Germany and since 2005 it expanded in Switzerland, Romania and India as well.
    Romania office is located in Bucharest in a modern office in Afi Park Office Building.

    Inaxio Corporation stands out from the crowd as a specialist “IT Service and Consulting Provider” with the skills, expertise and global reach to assist any organization, anywhere in the world, to stand out in their marketplace. We offer a large range of services from IT Business Process Consulting , Management Consulting, Virtual processes Optimisation and Enterprise Services.
    We are Certified Microsoft Partner, Citrix Partner, Intrexx Sales & Consulting Partner, IBM Business Partner.

    Our principles are Innovation, Quality, Engagement and Focus on Customer Needs.

    Cerinte

    Compulsory skills:
    - Fluency in spoken and written both German and English
    - Technical background
    - Very good problem solving skills
    - Very good analytical skills
    - Ability to perform under pressure
    - Fast learner
    - Great communication skills
    Skills, Knowledge & Experience
    • Basic IT knowledge
    • Strong communication and teamwork skills
    • Ability to learn and apply new methodologies in a distributed environment
    • Ability to solve problems quickly and completely

    Responsabilitati

    Tasks and Activities
    • Availability to work in shifts : Monday to Friday, from 8 . to . (2 shifts by rotation), Saturday from 9 . to 6
    • Working with internal and client provided ticketing system
    • Creation, modification and deletion of Call Center agents in coordination corresponding centers
    • Ticket documentation for any tool provided internally or by the Customer
    • Update database for any task and activity required
    • Client interaction and 3rd Party Interaction