Support Specialist with German

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Angajator: bitExpert
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 03.08.2019
    Scurta descriere a companiei

    Our formula for success is a motivated, curious and at the same time experienced team at our office from Bucharest. We live an appreciative, modern corporate philosophy with the belief that the label "Made-in-Germany" is reflected in every line of code.


    Compulsory skills:
    - Fluency in spoken and written both German and English
    - Technical background
    - Very good problem solving skills
    - Very good analytical skills
    - Ability to perform under pressure
    - Fast learner
    - Great communication skills
    Skills, Knowledge & Experience
    • Basic IT knowledge
    • Strong communication and teamwork skills
    • Ability to learn and apply new methodologies in a distributed environment
    • Ability to solve problems quickly and completely


    Tasks and Activities
    • Availability to work in shifts : Monday to Friday, from 8 . to . (2 shifts by rotation), Saturday from 9 . to 6
    • Working with internal and client provided ticketing system
    • Creation, modification and deletion of Call Center agents in coordination corresponding centers
    • Ticket documentation for any tool provided internally or by the Customer
    • Update database for any task and activity required
    • Client interaction and 3rd Party Interaction