IT Helpdesk Technician
Acest job nu mai este activ!Vezi toate job-urile ARRISE POWERING PRAGMATIC PLAY active.Vezi toate job-urile IT Helpdesk Technician active pe Hipo.roVezi toate job-urile in IT Hardware active pe Hipo.roVezi toate job-urile in IT Software active pe Hipo.ro |
Angajator: | ARRISE POWERING PRAGMATIC PLAY |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 19.05.2022 |
Remote work: | On-site |
Pragmatic Play supplies player-favourite games to the leading global brands in iGaming. Powering up new possibilities of play through a single API, we offer a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, and more, available in all major regulated markets.
Driven by a persistence to craft immersive experiences, we consistently deliver games that players love.
ARRISE is a software development and services company powering Pragmatic Play.
- Previous experience of 1 to 2 years in a similar role;
- Office 365 knowledge;
- Fluency in English.
- Maintain the IT Server room;
- Maintain and ensure that various processes are in accordance with the defined office's SLAs;
- Monitor the office equipment, set-ups and cabling;
- Install and configure the equipment for the new employees;
- Work closely with external engineers and technicians as part of a holistic support team;
- Write and draw excellent documentation and SOP’s under the guidance of the IT Manager;
- Assist in the purchase of needed Server room IT assets;
- Prepare technical implementation plans that provide integrated solutions including actions, milestones, timelines and critical paths required for complete solutions;
- Attend to incidents on time and ensure that there are no SLA breaches;
- Monitor and maintain the employee's PCs and scanners;
- Collaborate with the Operation Managers and Floor Supervisors for encountered errors and act immediately in troubleshooting or replacement of equipment.
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