Back of House Officer, Location: Bucharest

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

Our client is a dynamic retailer that champions the new and next of fashion, style and culture. Design-driven, fashion-obsessed and endorsed by influencers worldwide, this company bridges the high and low of the fashion world, and is accessible to all style-minded individuals. They are physically present in 44 countries (37 through franchies).

Strong operational and organizational skills;
Enjoy working in a fast-paced and ever changing climate;
Exceptional internal and external customers service;
Open availability to suit the business needs (including weekends and occasional nights);
Have an infinity with the Brand identity;
Enjoy being held accountable as business owner.

Commercial flair:

You play your part in maintaining Model Store standards in whichever function you work;
You see the availability of stock as important and support the team in ensuring the stock is there for the customers;
You know all about the Brand and the store, e.g. all new lines and when ‘must have’ items are back in stock;
You work with your Team Leader to deliver the standards required within the stockrooms in store;
You recognise tasks that need to be completed throughout the day without compromising on service;
You know the product within your stockroom area and utilise this knowledge to aid customers.

Focus Future:

You embrace the development of multi-channel advancements and understand the commercial impact it has on our business.

Driving results:

You see service as your number one KPI and understand how internal service links to giving great customer service;
You support the store and play your part in driving department, store or business initiatives.

Developing the best:

You drive your own development and ask for support from your Manager or Team Leader;
You work as a team player and identify when somebody in the team needs support;
You support a fun dynamic and diverse culture and help to make sure that working for
our company is the best place to work;
You take an active part in team briefs, asking questions and sharing your knowledge with other team members.

Resilience:

When involved in a difficult situation, you seek advice from a Manager or Team;
Leader ensuring the customer and the team are always looked after;
You respond well to positive and constructive feedback, always seeing it as an opportunity to develop;
You are motivated and enthusiastic throughout the day.

Operations:

You have a good understanding of delivery acceptance and adhere to the controls in place;
You are aware of the current stock loss result and can talk confidently through the store actions;
You are department specialists within your area of stockrooms and utilise this knowledge to support your customer;
You support all areas of the store to achieve the desired results;
You are involved within the audit / stock take processes within the stockrooms;
You are involved within the stationary delivery processes within the Store;
You personally deliver the best possible customer service in line with the Service Strategy;
You communicate any Health and Safety risks to a Manager keeping the customer and staff safety in mind;
You are able to learn and adapt to adhoc procedures implemented.

*Only the eligible candidates will be contacted. Thank you for your interest!