Back of House Officer, Location: Bucharest

Angajator: SalesConsulting
Domeniu:
  • Achizitii - Logistica - Aprovizionare
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 18.07.2019
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    Our client is a dynamic retailer that champions the new and next of fashion, style and culture. Design-driven, fashion-obsessed and endorsed by influencers worldwide, this company bridges the high and low of the fashion world, and is accessible to all style-minded individuals. They are physically present in 44 countries (37 through franchies).

    Strong operational and organizational skills;
    Enjoy working in a fast-paced and ever changing climate;
    Exceptional internal and external customers service;
    Open availability to suit the business needs (including weekends and occasional nights);
    Have an infinity with the Brand identity;
    Enjoy being held accountable as business owner.

    Responsabilitati

    Commercial flair:

    You play your part in maintaining Model Store standards in whichever function you work;
    You see the availability of stock as important and support the team in ensuring the stock is there for the customers;
    You know all about the Brand and the store, e.g. all new lines and when ‘must have’ items are back in stock;
    You work with your Team Leader to deliver the standards required within the stockrooms in store;
    You recognise tasks that need to be completed throughout the day without compromising on service;
    You know the product within your stockroom area and utilise this knowledge to aid customers.

    Focus Future:

    You embrace the development of multi-channel advancements and understand the commercial impact it has on our business.

    Driving results:

    You see service as your number one KPI and understand how internal service links to giving great customer service;
    You support the store and play your part in driving department, store or business initiatives.

    Developing the best:

    You drive your own development and ask for support from your Manager or Team Leader;
    You work as a team player and identify when somebody in the team needs support;
    You support a fun dynamic and diverse culture and help to make sure that working for
    our company is the best place to work;
    You take an active part in team briefs, asking questions and sharing your knowledge with other team members.

    Resilience:

    When involved in a difficult situation, you seek advice from a Manager or Team;
    Leader ensuring the customer and the team are always looked after;
    You respond well to positive and constructive feedback, always seeing it as an opportunity to develop;
    You are motivated and enthusiastic throughout the day.

    Operations:

    You have a good understanding of delivery acceptance and adhere to the controls in place;
    You are aware of the current stock loss result and can talk confidently through the store actions;
    You are department specialists within your area of stockrooms and utilise this knowledge to support your customer;
    You support all areas of the store to achieve the desired results;
    You are involved within the audit / stock take processes within the stockrooms;
    You are involved within the stationary delivery processes within the Store;
    You personally deliver the best possible customer service in line with the Service Strategy;
    You communicate any Health and Safety risks to a Manager keeping the customer and staff safety in mind;
    You are able to learn and adapt to adhoc procedures implemented.

    Alte informatii

    *Only the eligible candidates will be contacted. Thank you for your interest!