Back of House Officer, Location: Bucharest
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
Our client is a dynamic retailer that champions the new and next of fashion, style and culture. Design-driven, fashion-obsessed and endorsed by influencers worldwide, this company bridges the high and low of the fashion world, and is accessible to all style-minded individuals. They are physically present in 44 countries (37 through franchies).
Strong operational and organizational skills;
Enjoy working in a fast-paced and ever changing climate;
Exceptional internal and external customers service;
Open availability to suit the business needs (including weekends and occasional nights);
Have an infinity with the Brand identity;
Enjoy being held accountable as business owner.
You play your part in maintaining Model Store standards in whichever function you work;
You see the availability of stock as important and support the team in ensuring the stock is there for the customers;
You know all about the Brand and the store, e.g. all new lines and when ‘must have’ items are back in stock;
You work with your Team Leader to deliver the standards required within the stockrooms in store;
You recognise tasks that need to be completed throughout the day without compromising on service;
You know the product within your stockroom area and utilise this knowledge to aid customers.
You embrace the development of multi-channel advancements and understand the commercial impact it has on our business.
You see service as your number one KPI and understand how internal service links to giving great customer service;
You support the store and play your part in driving department, store or business initiatives.
Developing the best:
You drive your own development and ask for support from your Manager or Team Leader;
You work as a team player and identify when somebody in the team needs support;
You support a fun dynamic and diverse culture and help to make sure that working for
our company is the best place to work;
You take an active part in team briefs, asking questions and sharing your knowledge with other team members.
When involved in a difficult situation, you seek advice from a Manager or Team;
Leader ensuring the customer and the team are always looked after;
You respond well to positive and constructive feedback, always seeing it as an opportunity to develop;
You are motivated and enthusiastic throughout the day.
You have a good understanding of delivery acceptance and adhere to the controls in place;
You are aware of the current stock loss result and can talk confidently through the store actions;
You are department specialists within your area of stockrooms and utilise this knowledge to support your customer;
You support all areas of the store to achieve the desired results;
You are involved within the audit / stock take processes within the stockrooms;
You are involved within the stationary delivery processes within the Store;
You personally deliver the best possible customer service in line with the Service Strategy;
You communicate any Health and Safety risks to a Manager keeping the customer and staff safety in mind;
You are able to learn and adapt to adhoc procedures implemented.
*Only the eligible candidates will be contacted. Thank you for your interest!