English/French/Spanish/Italian Talents wanted!

Employer: Capgemini
Domain:
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Iasi
  • Suceava
  • Updated at: 14.11.2019
    Short company description

    With more than 200,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017.A global leader in consulting, techology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion.Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieveinnovation and competitiveness.A deeply multicultural organzation, Capgemini has developed its own way of working, the Collaborative Business Center™, and draws on Rightshore®, its worldwide delivery model.

    Requirements

    Hello people,

    We are looking for cool and friendly colleagues who are willing to make a „better day” for the employees of our client`s companies by solving their technical issues .

    You must:

    Know at least one foreign language (ideally to be able to have a fluent conversation)
    Have basic IT knowledge (like really, really basic )

    Responsibilities

    With us, we promise you will:

    Improve your language skills by speaking with natives
    Have access to a lot of online trainings. You can read those when you are not busy taking calls
    Share stories with your colleagues about funny situations you encountered
    Have that feeling of joy that you get when you help someone
    Improve your IT knowledge
    Have cool work mates who will support you and provide constructive feedback
    Also, you have the chance to work in a super friendly environment, with a funny, young team. Their energy, jokes and positive spirit will make the days go by easier.

    You will have to deal with situations like these:

    Reseting passwords and unlocking accounts
    Installing software/apps
    Troubleshooting different software issues
    If the issue can not be resolved, simply send it to an advanced team

    And do not worry. We have a database with a lot of procedures which you can follow in order to solve different situations. Also, there are back-office team members who can help and guide you when you are dealing with complicated issues.