Online Dealer with Italian
Pragmatic Play is a leading content provider to the iGaming industry. Pragmatic Play offers a multi-product portfolio of innovative, regulated and mobile-focused gaming products.
Our passion for premium entertainment is unrivalled. We strive to create the most engaging and evocative experience for all our customers across a range of products, including slots, live casino and bingo, all of which are available via a single API.
Pragmatic Play’s Games Library contains unique in-house content consisting of over 100 proven HTML5 games, available in all currencies, 26 languages and all major certified markets. We release three new video slots every month, with plans in place to further expand this.
Our Online Dealers are the image of our business and they represent everything we stand for as a Company. You will play a crucial role in our Company’s continuous growth and ongoing success and as such you will be responsible for ensuring exceptional standards in presentation, performance and game knowledge. Your overall performance assisted by our unique patented technology will ensure that we’ll stand out as a top service provider in the field.
REQUIRED SKILLS OR ABILITIES:
Exceptional presentation skills;
Fluency in Italian;
At least conversational level of English;
An enthusiastic and positive attitude with an outgoing personality;
Capability to maintain high energy levels for the duration of games that require a more animated performance;
Flexibility to a 24/7 work schedule/shifts;
Attention to details and excellent people skills are essential as this is a customer facing role.
Previous experience is not necessary, as we offer specialized training for all casino games.
Present all games (Blackjack, Roulette, etc.) in a required professional manner, showcasing exceptional presenting skills always in line with the company’s performance expectations;
Engage players and immerse them in the live dealer experience;
Maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance and ensure compliance with the Pragmatic Play Brand guidelines;
Carry out all gaming operations in line with the current legislation and in line with the required company standards of efficiency, security and customer satisfaction;
Have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company.
ABOUT THE COMPANY:
We are part of Pragmatic Play Limited Group, a leading provider of multi-product content to the international iGaming industry. From slots, scratch cards, bingo, and live casino, operators and players turn to Pragmatic Play for innovation, reliability, and ease of integration. This combination, coupled with our passion for premium entertainment, has put us in the pole position in many of the world’s regulated markets.
Last year we have embarked on a new journey with the opening of Pragmatic Play Live, a video-streamed Live Dealer gaming service and we are now building a team of passionate and self-driven professionals who can lead the way to top performance and customer services excellence for all our partners.