Operations Specialist

Angajator: G2-Travel
Domeniu:
  • Customer support - Client service
  • Secretariat - Administrativ
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 21.07.2019

    Key Activities:

    • Input confirmations and update relevant systems;
    • Check feasibility and accuracy of itineraries;
    • Issuing of all Tour documentation for the clients;
    • Develop good working relationships with Suppliers;
    • Coordinate with Internal departments to resolve accounts queries and other discrepancies;
    • Monitor booking situation of services and highlight to management any potential issues;
    • Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines;
    • Maximize profits whenever possible by requesting special budgets;
    • Respond to all messages and queries from other offices and departments within the given time frame;
    • Ensure good communication with colleagues and management;
    • Provide feedback and identify any new solutions for increasing efficiency.

    Knowledge, Skills & Experience:
    • Previous experience in tourism or customer care will be considered as valuable asset;
    • Excellent oral and written communication skills;
    • Customer oriented approach;
    • Results focusing and proven ability to meet tight deadlines;
    • Attention to details;
    • Analytic skills;
    • Team player;
    • Fast learner and willing to professionally develop on a long term within our young and dynamic team;
    • Flexible and open to change and challenges;
    • Positive and friendly attitude;
    • Advanced knowledge of English is mandatory;
    • Any other foreign language fluently spoken is highly appreciated;
    • Proficient usage of Ms Office, Outlook.
    Benefits:

    •      Competitive financial reward
    •      Language classes
    •      Business trips
    •      International mobility
    •      Training and development opportunities