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Angajator: SalesConsulting
  • Contabilitate Finante
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Job la nivel national
    Actualizat la: 05.03.2020
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)


    Our client is a multinational company, specialized in BPO with over 300 clients all over the world.

    - At least 1-year experience in Accounts Receivable/Collections;
    - Fluency in Spanish language and good command of English is a must;
    - Keen to take ownership responsibility;
    - Proactive in solving day to day issues;
    - Ability to pick up new tasks quickly;
    - Good communication and development skills;
    - Team player;
    - Flexible approach;
    - Experience of SAP Accounts Receivable systems preferable;
    - Good all-around Excel skills.


    - Communicating with the client (including other internal departments), sales offices or other external parties in relation to processed activities and solving issues;
    - Develops good client relationships and good relations with the colleagues (within the project);
    - Actively seeks opportunities for Continuous Improvement initiatives in cooperation with Team Manager;
    - Takes responsibility for own professional development and growth;
    - Other Collection and Dispute management duties as stipulated by the superiors;
    - The duties of a Collections Specialist include collection calls and/or setting up conference calls in order to align parties involved on a common matter discussion with the purpose of reaching desired result and also creation of dispute cases;
    - Customer service on collection issues, process customer refunds, Direct Debit, process and review account adjustments, resolve client discrepancies and short payments (claims/disputes);
    - Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos;
    - Accountable for reducing delinquency for assigned accounts;
    - Enlist the efforts of sales and senior management when necessary to accelerate the collection process;
    - Must communicate & follow up effectively with Sales department regarding customer accounts on a timely basis;
    - Establish and maintain effective and cooperative working relationships with Key Account managers and Sales Support teams.

    Alte informatii

    *Only the eligible candidates will be contacted. Thank you for your interest!