CLIENT ADVISOR with GERMAN, Location: Brasov

Employer: SalesConsulting
Domain:
  • Acquisitions - Logistics - Supplies
  • Accounting - Finance
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Brasov
  • nationwide
    Updated at: 12.07.2019
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    • Written and spoken ability to communicate in German and English
    • Competent Microsoft Office user
    • Good communication skills, problem solving, team player

    Responsibilities

    • Handle all incoming calls and emails from the client business, suppliers and internal teams in relation with accounting or procurement operations
    • To be ready to answer to the client’s or supplier´s requirements in the professional manner by demonstrating and using of professional knowledge
    • To create and maintain partnerships between customer service and external as well as internal customers in order to keep stable customer base
    • Proactively initiate follow-up calls
    • Solve problems largely by precedent with referral to detailed instructions/procedures
    • To ensure the continuous improvement of response time to complaints and queries
    • To have full scale knowledge and to be able to recommend the most appropriate solution for the customer and answer clients’ questions regarding our services

    Other info

    *Only the eligible candidates will be contacted. Thank you for your interest!