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Service Desk Engineer with French
Acest job nu mai este activ!Vezi toate job-urile I.FUTURE active.Vezi toate job-urile Service Desk Engineer with French active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in IT Hardware active pe Hipo.roVezi toate job-urile in IT Software active pe Hipo.ro |
Angajator: | I.FUTURE |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 17.12.2019 |
Remote work: | On-site |
IFUTURE Romania is a recruitment company part of a multinational organisation Thakral Group from Singapore. We want to be the Solution Partner, positioning as the intermediate between the potential of the labor market and the specialized staff need from our portofolio clients.
The values which drives our activity are: Passion, Responsibility, Flexibility, Creativity.
Our goal is to provide high quality recruitment and consultancy services to interested candidates of the romanian labor market, by making them take the right step forward and match goals with individual plans.
• Fluent in English and French;
• Knowledge of hardware environments (PC);
• Above average knowledge of Windows;
• Above average knowledge of networking;
• Above average knowledge of MS Office and basic troubleshooting skills;
• Customer-oriented attitude, good ability to relate through telephone and written communication;
• Use existing knowledge base and your problem-solving skills for the initial diagnostics of the technical incidents;
• Put knowledge and training to work in resolving as many incidents as possible on initial contact;
• Prove attention to details in recording and classifying all incoming technical incidents;
• Escalate incidents where no knowledge solution was found through accurate and timely hand off to other resolving teams;
• Be part of the team and help your folks meet the service performance indicators;
• Make our customers and users have a great day after talking to you;
• Competitive salary package made of base salary, performance bonuses and meal tickets;
• Flexible benefits package (transportation, medical subscription from a list of providers, gym subscription);
• More benefits depending on the length of service;
• Opportunity to work in a global and dynamic environment with an enthusiastic team.
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