Expense Reports Support Agent
Acest job nu mai este activ!Vezi toate job-urile AtkinsRéalis active.Vezi toate job-urile Expense Reports Support Agent active pe Hipo.roVezi toate job-urile in Contabilitate Finante active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | AtkinsRéalis |
Domeniu: |
|
Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
|
Actualizat la: | 23.07.2019 |
Remote work: | On-site |
Oamenii sunt centrul organizației noastre și tot ceea ce construim este realizat datorită dedicării lor. Astfel, este firesc să avem grijă de ei și să îi sprijinim să ajungă acolo unde le este bine. Comunicarea eficientă și transparentă este baza, știm că nici o relație de încredere nu se ridică și nu se întreține altfel. Oferim resursele necesare învățării, provocăm oamenii să vrea mai mult de la ei și de la jobul lor și le oferim un mediu de lucru sigur și plăcut. Colegii sunt de milioane, echipele la fel, iar taskurile de zi cu zi, deși uneori vin cu provocări, își găsesc rezolvarea mai ușor.
Required:
• Written and oral command of French and/or English
• Excellent communication skills and customer service oriented
• Good knowledge of Microsoft Office Suite
• Strong deep analytical and problem-solving skills
• Able to efficiently manage time, set priorities and complete multiple tasks simultaneously
• Works to completion and result oriented
Preferred:
• Experience in Customer Service
• Basic knowledge of Oracle or another ERP system (SAP Concur)
• University Degree in Economics/Business
• Relevant work experience in a shared service cen
Responsibilities:
• Performing tasks related to policy escalations, ensuring that the expense audit is following the travel procedure
• Respond to all the requests made by internal or external customers via phone or/and email, on time.
• Add the requests to the ticketing system (SDE & Service Now)
• Run different regular reports as per the direct manager’s instructions
• Maintain a high level of knowledge management / update the Standard Operating Procedures
• Provide training to newcomers and ensure an efficient backup structure
• Identify areas of process/system improvements and propose initiatives for development
• Build a strong relationship with SNC-Lavalin internal customers
Our offer towards work-life balance:
• Direct contract with SNC-Lavalin
• Motivational financial package & flexible benefits
• Team activities, team-building events, Fun@Work
• Employees Wellness Program – fresh fruits, chair massage, employee wellness rooms
• Learning and Development programs, Career opportunities
• CSR & Sport activities
• An open and dynamic work environment
• Flexible working schedule organized in 3 shifts:
Monday to Friday
09:00 – 18:00, 10:00 - 19:00 and 13:00 - 22:00*
(*5 mandatory evening shifts per month, with the possibility to extend to a maximum of 10 evening shifts per month (bonus after the 6th evening shift).
Job-uri similare care te-ar putea interesa: |
|
---|---|
Customer Support with Romanian BUCURESTI, | |
Service Desk Agent with English Aplica fara CV | |
Customer Support with English - Back Office Aplica fara CV | |
Vezi job-uri similare (380) |
Raporteaza eroarea la