Credit Control Specialist Engleza

Angajator: BIA Human Resource Management Services
Domeniu:
  • Asigurari - Intermedieri financiare
  • Contabilitate Finante
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 20.06.2019
    Scurta descriere a companiei

    BIA – BIA Human Resource Management Services, este in topul celor mai cunoscuti furnizori de servicii profesionale de HR din Romania. De-a lungul a peste 25 de ani de existenta, compania si-a construit un foarte bun renume datorita rezultatelor obtinute si valorii oferite clientilor.

    Toate aplicatiile primite in atentia noastra vor fi tratate cu maxim de confidentialitate. Doar candidatii selectati vor fi contactati pentru un interviu, restul de aplicatii fiind pastrate in baza de date a companiei pentru oportunitati viitoare.

    Prin transmiterea CV-ului şi a aplicaţiei dumneavoastră pe orice cale către SC BIA Human Resource Management Services SRL, vă exprimaţi în mod expres consimţământul ca aceasta societate să prelucreze si sa transfere informaţiile şi datele cu caracter personal indicate în aceste documente. De asemenea, vă aducem la cunostinţă că în conformitate cu Legea 677/2001 pentru protecţia persoanelor cu privire la prelucrarea datelor cu caracter personal şi liberă circulaţie a acestor date, aveţi dreptul de informare, dreptul de a accesa şi/sau rectifica datele cu caracter personal ce vă sunt procesate, dreptul de a vă opune în orice moment la prelucrarea datelor cu caracter personal, în baza unor motive justificate şi temeinice, conform prevederilor legale relevante, precum si dreptul de a vă adresa justiţiei. Compania BIA Human Resource Management Services figureaza în registrul de evidenta a operatorilor de date cu caracter personal cu numarul 2306.

    Cerinte

    BIA HR este in cautarea unei persoane pentru pozitia de Credit Control Specialist cu Engleza. Pozitia este vacanta pentru o companie care ofera solutii audio-video.

    Cerinte:
    • English - advanced level, verbal & writte;
    • Strong decision making skills.
    • Ability to handle high volume.
    • Use research skills to find additional client contact information.
    • Strong negotiation skills.
    • Outstanding verbal and written communication skills, organizational skills, and the ability to prioritize and multi-task required.
    • Strong ability to effectively collect, while maintaining good customer relationships necessary with current customers
    • Ability to effectively manage time to handle high volume and re-prioritize when focus changes.
    • Excellent computer skills including the ability to learn new computer software quickly.
    Intermediate level of Excel.
    • Must be detail oriented and have strong analytical skills.

    Responsabilitati

    • Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas.
    • Provide invoice copies and or statements to clients.
    • Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary.
    • Ability to review aging report (portfolio) and decipher plan of action.
    • Maintain accounts receivable past due balances at or below an acceptable level deemed by the Administration Manager.
    • Communicate internally with various departments to answer questions or discrepancies that clients may have.
    • Make/Receive 50 collection calls per day.
    • Communicate internally with various departments to answer questions or discrepancies that clients may have
    • Reporting on account aging to the Credit Control Supervisor.
    • Maintain an account base through telephone contact or written correspondence.
    • Resolve customer disputes, negotiate repayment plans, and perform detailed account reconciliations.
    • Ability to problem solve and troubleshoot through client issues.
    • Refer delinquent accounts to third-party collections.
    • Other duties as required by management.
    • Available for evening/night shifts: 15:30-00:00

    Alte informatii

    Beneficii:
    • The ability to join a multinational renowned company;
    • Motivational salary package;
    • Pleasant and organized work environment.