Credit Control Specialist Engleza

BIA – BIA Human Capital Solutions, este in topul celor mai cunoscuti furnizori de servicii profesionale de HR din Romania. De-a lungul a peste 25 de ani de existenta, compania si-a construit un foarte bun renume datorita rezultatelor obtinute si valorii oferite clientilor. Toate aplicatiile primite in atentia noastra vor fi tratate cu maxim de confidentialitate.

Informare cu privire la prelucrarea datelor cu caracter personal

Datele personale puse la dispozitie de dvs. pentru a candida la aceasta pozitie vor fi prelucrate de BIA Human Capital Solutions in scopul identificarii candidatilor potriviti. Datele nu vor fi comunicate altor entitati, cu exceptia clientului pentru care BIA Human Capital Solutions desfasoara procesul de recrutare.
Candidatii vor fi informati de catre personalul BIA Human Capital Solutions care este domeniul in care clientul isi desfasoara activitatea, cat si identitatea clientului, in masura in care aceasta nu a fost explicitata in anuntul de recrutare.

Dupa finalizarea proiectului de recrutare, avand in vedere faptul ca BIA Human Capital Solutions este o companie de recrutare, care isi poate derula activitatea doar daca detine o baza de date de potentiali candidati, urmatoarele date personale vor fi pastrate in baza noastra de date, pentru a va tine la curent cu viitoarele pozitii ce se potrivesc profilului dumneavoastra.

In cazul in care nu sunteti de acord, ne puteti informa prin transmiterea unui e-mail la adresele de contact de pe site-ul nostru.

Va rugam ca inainte sa aplicati la acest anunt de recrutare sa accesati politica noastra de confidentialitate prevazuta pe site-ul nostru. In cazul in care nu sunteti de acord cu modalitatea in care va prelucram datele cu caracter personal, va rugam sa nu aplicati la acest anunt.

BIA HR este in cautarea unei persoane pentru pozitia de Credit Control Specialist cu Engleza. Pozitia este vacanta pentru o companie care ofera solutii audio-video.

Cerinte:
• English - advanced level, verbal & writte;
• Strong decision making skills.
• Ability to handle high volume.
• Use research skills to find additional client contact information.
• Strong negotiation skills.
• Outstanding verbal and written communication skills, organizational skills, and the ability to prioritize and multi-task required.
• Strong ability to effectively collect, while maintaining good customer relationships necessary with current customers
• Ability to effectively manage time to handle high volume and re-prioritize when focus changes.
• Excellent computer skills including the ability to learn new computer software quickly.
Intermediate level of Excel.
• Must be detail oriented and have strong analytical skills.

• Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas.
• Provide invoice copies and or statements to clients.
• Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary.
• Ability to review aging report (portfolio) and decipher plan of action.
• Maintain accounts receivable past due balances at or below an acceptable level deemed by the Administration Manager.
• Communicate internally with various departments to answer questions or discrepancies that clients may have.
• Make/Receive 50 collection calls per day.
• Communicate internally with various departments to answer questions or discrepancies that clients may have
• Reporting on account aging to the Credit Control Supervisor.
• Maintain an account base through telephone contact or written correspondence.
• Resolve customer disputes, negotiate repayment plans, and perform detailed account reconciliations.
• Ability to problem solve and troubleshoot through client issues.
• Refer delinquent accounts to third-party collections.
• Other duties as required by management.
• Available for evening/night shifts: 15:30-00:00

Beneficii:
• The ability to join a multinational renowned company;
• Motivational salary package;
• Pleasant and organized work environment.