Back Office Representative with Italian- Brasov
CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.
We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.
We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).
Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf
We are looking for a Review Specialist to manage and respond to reviews for Enterprises.
Your responsibility is to maintain a strong relationship between the brand and the customer by addressing his needs and concerns left on global publishers.
You should have excellent communication skills, typing skills and advanced language proficiency.
• Fast typing
• Investigative skills
• Comfortable working with targets
• Excellent communication and soft skills
• Attention to details
• Organizing and sorting reviews using internal tools
• Addressing all customer concerns in a concise way
• Being fast, thoughtful and helpful when responding to customers
Why should you join CGS?
Because we value improvement and professional achievement, therefore we offer:
-Private medical insurance;
-Account to an online library;
-A 7card membership;
-Personalized offers for phone subscriptions and accesssories;
-Incentives(monthly) and also bonuses(quarterly) for our employees – financial and non-financial;
-Salary increase based on seniority;
-The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
-Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.