Day time shift - Client Advisor with English
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CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.
We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.
We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).
Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf
We are looking to expand our team of Champions in Customer Service
We are the largest customer service company in Romania at the moment and we excel in delivering support and assistance for the customers in need.
Therefore we are looking for colleagues who are self-motivated, detail-oriented and well organized, with excellent communication skills.
- Is empathy your middle name?
- Are you proficient in English?
- Then join our team; we are glad to welcome you!
What you have to do:
-You will offer your assistance to customers by phone, e-mail, and instant messaging applications using different tools to process customer’s requests.
-Assist customers according to the documented procedures and processes;
-Organize and prioritize the time and the task you are given;
-Establish a good working relationship with customers and colleagues;
Schedule: Monday-Friday: 10:30 AM-7:00 PM
Why should you join CGS?
Because we value improvement and professional achievement therefore we offer:
-Private medical insurance;
-Account to online library;
-A 7card Subion;
-Incentives and also bonuses for our employees – financial and non-financial;
-Salary increase based on seniority;
-The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
-Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.