Business Process Analyst

Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2011 as part of an IT group, historically we build our core expertise for the IT&C sector. Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.

What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.

Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.

 Business degree, with a minimum of two years related experience or equivalent
 Project management experience or equivalent
 Compliance experience
 Intermediate or advanced level Excel and PowerPoint skills
 Capable of working in a multi-cultural environment
 Demonstrated ability to work with business, legal, technical, and sales communities  Global experience in working with at least two countries on different continents
 Proven experience working in a virtual team
 Global role requiring flexible hours
 Analytical and critical thinking skills
 Excellent written and oral communication in English
 Self-Starter – Assertive, highly accountable, goal-driven, exercises independent judgment within generally defined policies and practices
 Capable of collaborating with external teams
 Excellent project management skills, with training in methodology (e.g. Six Sigma, CAPM, PMP, etc.) and 2+ years project management experience it’s a plus
 Manage multiple projects and tasks simultaneously, with a high degree of accuracy and strong productivity
 Pro-actively provide advisory/consultative services pertaining to process improvements

This position is a role in the Legal and Regulatory domain of WW Business Risk Management in Sales Operations.
The Legal & Regulatory team member should have experience working for a global organization where they led and or supported key projects, programs and initiatives, including complex investigation covering the three key areas of fraud – corruption, misappropriation of assets and financial reporting fraud.

• Legal and Regulatory system support
o Serve as the primary point of contact for system functionality email inquiries and issues reported by internal system users
o System troubleshooting, ticket submission, user acceptance testing, ensuring system stability
o Lead meetings with requestors or developers to obtain system functionality clarifications and to prioritize system update projects
o Lead user testing cycles
o Create and maintain system process documentation
o Educate system users on functionality design and effective tool usage and develop training materials as needed
o Resolve system user data entry errors and implement preventive measures to maintain data quality

• Support Legal & Regulatory Program Communications through leading and/or supporting:
o Project / Program internal and external communications
o New initiatives, project announcements
o Creation & maintenance of White Paper, Rules of Engagement, Push Templates, any other outbound document to express our roles, support or guidance to the regions and other stakeholders

• Manage vendors who support the Partner Due Diligence program
• Own key elements of strategic initiatives including scope, methodology, communication and data analysis
• Manage Program Data Analysis & Reporting
• Proactively identify, manage and communicate results of process improvement projects
• Define and implement business controls and metric analysis to drive process stability, continual improvement, and to facilitate meaningful performance results communications