Bid Desk Manager

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Angajator: Hewlett Packard Enterprise
  • Customer support - Client service
  • Internet - eCommerce
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 11.07.2019
    Scurta descriere a companiei

    At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
    Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

    Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.


    Education and Experience Required:

    Bachelor's or Master's degree in Business Management or equivalent
    Typically 4-6 years experience
    Knowledge and Skills:

    Experience designing and implementing policies, processes, and tools to support client sales processing

    Strong analytical, statistics and problem solving skills.
    Understanding of and experience in applying business and sales processing tools, systems and practices to various situations
    Reviewing and interpreting client agreements and resolving ambiguity or issues
    Using forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities

    Excellent written and verbal communication skills
    mastery in English and local language.
    Ability to effectively communicate sales processing plans, proposals, and results, and negotiate options at management levels.


    Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation.

    Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

    Responsible for sales processing and process improvement for one or more assigned areas, accounts or processes
    Reviews performance of sales processing activities for assigned areas and accounts
    analyzes results to develop forecasts, identify issues and opportunities, and works directly with clients to resolve claims or inquiries
    Communicates data and issue analysis to clients and internal and external stakeholders;

    provides tangible feedback and proposes changes to sales processes, policies and tools to improve performance and increase customer satisfaction
    Provides guidance and mentoring to less-experienced staff members