Bid Desk Manager

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Angajator: Hewlett Packard Enterprise
Domeniu:
  • Customer support - Client service
  • Internet - eCommerce
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 11.07.2019
    Remote work: On-site
    Scurta descriere a companiei

    Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

    Cerinte

    Education and Experience Required:

    Bachelor's or Master's degree in Business Management or equivalent
    Typically 4-6 years experience
    Knowledge and Skills:

    Experience designing and implementing policies, processes, and tools to support client sales processing

    Strong analytical, statistics and problem solving skills.
    Understanding of and experience in applying business and sales processing tools, systems and practices to various situations
    Reviewing and interpreting client agreements and resolving ambiguity or issues
    Using forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities

    Excellent written and verbal communication skills
    mastery in English and local language.
    Ability to effectively communicate sales processing plans, proposals, and results, and negotiate options at management levels.

    Responsabilitati


    Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation.

    Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

    Responsible for sales processing and process improvement for one or more assigned areas, accounts or processes
    Reviews performance of sales processing activities for assigned areas and accounts
    analyzes results to develop forecasts, identify issues and opportunities, and works directly with clients to resolve claims or inquiries
    Communicates data and issue analysis to clients and internal and external stakeholders;

    provides tangible feedback and proposes changes to sales processes, policies and tools to improve performance and increase customer satisfaction
    Provides guidance and mentoring to less-experienced staff members

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