Operations Support with German (Bucharest or work from home in Iasi)

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Angajator: Accenture
Domeniu:
  • Customer support - Client service
  • Tip job: part-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Iasi
  • Actualizat la: 19.09.2019
    Scurta descriere a companiei

    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world!

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

    With over 3000 skilled professionals in Romania, Accenture provides top-quality services from Bucharest, Timisoara, Cluj Napoca, Targu Mures, Iasi and Brasov, for companies operating in a broad range of industries such as: banking and insurance, telecommunications, automotive, FMCG, energy and resources.

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our Romania headquarter office is located in Bucharest, in Westgate Office Park, and we deliver services to our clients from the following offices: Brasov, Cluj, Tg. Mures, Timisoara, Iasi.

    Find the latest news and information about our offices and get in touch with us on our Facebook Page - Accenture in Romania or on our website - accenture.ro/cariere.

    Cerinte

    - Fluency in German (written & spoken);
    - Fluency in English;
    - Experience in economics, finance or channel partner business would be a plus;
    - Ability to be flexible and work analytically in problem-solving environment;
    - Strong organizational, multi-tasking, and time-management skills as well as excellent communication skills; technical focus (Excel, databases etc.);
    - Ability to deliver under tight deadlines to multiple stakeholders;
    - Team player and proactive.

    Responsabilitati

    - Provide daily operational support to Partners on financial claims processes;
    - Provide training and information on Operations processes and tools to Partners as needed;
    - Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution;
    - Conduct regular operational reviews with Partners;
    - Deliver reporting documentation to Partners and other stakeholders;
    - Act as first point of escalation for partners and internal stakeholders;
    - Ensure compliance and process guidelines are followed by Partners and other stakeholders;
    - Escalate issues on time and to the correct owner.

    Alte informatii

    We offer:
    - Opportunity to work full-time or part-time (6 hours/day) in Bucharest or from home in Iasi
    - Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
    - Opportunity to practice German with native speakers;
    - Access to a global network of knowledge and resources;
    - Extensive training through a variety of methods – online, classroom, etc;
    - Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
    - An experienced Career Counselor to guide you and check on your progress;
    - Interesting and challenging work for the world’s leading companies – our clients;
    - Professional growth opportunities that recognize individual contributions and performance;
    - A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.
    - Relocation package for candidates from other cities/ countries(if applicable)