Operations Support with German (Bucharest or work from home in Iasi)

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Angajator: Accenture
Domeniu:
  • Customer support - Client service
  • Tip job: part-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Iasi
  • Actualizat la: 19.09.2019
    Remote work: On-site
    Scurta descriere a companiei

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
    In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

    Cerinte

    - Fluency in German (written & spoken);
    - Fluency in English;
    - Experience in economics, finance or channel partner business would be a plus;
    - Ability to be flexible and work analytically in problem-solving environment;
    - Strong organizational, multi-tasking, and time-management skills as well as excellent communication skills; technical focus (Excel, databases etc.);
    - Ability to deliver under tight deadlines to multiple stakeholders;
    - Team player and proactive.

    Responsabilitati

    - Provide daily operational support to Partners on financial claims processes;
    - Provide training and information on Operations processes and tools to Partners as needed;
    - Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution;
    - Conduct regular operational reviews with Partners;
    - Deliver reporting documentation to Partners and other stakeholders;
    - Act as first point of escalation for partners and internal stakeholders;
    - Ensure compliance and process guidelines are followed by Partners and other stakeholders;
    - Escalate issues on time and to the correct owner.

    Alte informatii

    We offer:
    - Opportunity to work full-time or part-time (6 hours/day) in Bucharest or from home in Iasi
    - Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
    - Opportunity to practice German with native speakers;
    - Access to a global network of knowledge and resources;
    - Extensive training through a variety of methods – online, classroom, etc;
    - Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
    - An experienced Career Counselor to guide you and check on your progress;
    - Interesting and challenging work for the world’s leading companies – our clients;
    - Professional growth opportunities that recognize individual contributions and performance;
    - A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.
    - Relocation package for candidates from other cities/ countries(if applicable)

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