Credit Controller

Looking for a new, exciting and fast-paced job in an expanding and competitive company? Then look no further! Apply today for your chance to work in a young and dynamic team in a truly multinational company.

Toluna is an Internet Market Research service provider with offices across the globe. We are a leading provider of online access panels and technology with a panel of 30 million members in 70 countries.

Your abilities need to be:

Fluent in English
Excellent verbal and written communication skills
Firm but fair approach. Good negotiation skills, ability to speak to a variety of people in varying moods and maintaining good relationships with internal / external stakeholders.
High attention to details and good analytical skills.
Proactive and problem-solving mind set.
Time management and organisation skills must be able to work to meet monthly deadlines.
Strong IT skills, Excel
Information system development oriented
At least a Degree in Accounting, Finance, Business or related field and familiar with customer experience.

Your main tasks will be to:

Responsible for accurately raising and issuing sales invoices;
Reconciling and resolving any issues on the sales ledger including raising credit notes and account review;
Produce and send monthly client statements;
Ensure customers pay on time and chase any overdue invoices. Improve and implement debt collection processes when there are any overdue invoices or payments and initiate legal procedures if necessary;
Daily monitoring of accounts mailbox to resolve/escalate queries both internally and externally;
Approving/Rejecting Credit Risk and highlighting any potential credit risks to the Credit Manager which require placing on credit hold or further debt recovery;
Weekly and monthly reporting including sales invoicing report, over 90 days report, list of customers on hold, bad debts, DSO reports and any ad-hoc reports as required.

Projects:

Participate to projects at entity or at group level like process automatisation, the use of new IT tools or the completion of new reporting
Consolidation of reports at Group level
Database maintenance
What we offer: Here at Toluna you will find amazing, forward thinking professionals who like to learn and grow. We pride ourselves on collaborating and sharing expertise, we know that strong teams bring out the best in our staff members. Therefore we offer a broad range of benefits:

Training opportunities and career development plan;
Competitive financial package: salary, performance bonus, sport allowance, meal tickets and gift vouchers;
Private medical insurance;
Exceptional office comfort: top office facilities and equipment, gaming room, central building office;
Extra vacation days;
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Welcome to our innovative team of professionals in online market research!