Junior Helpdesk Agent for Accounts Payable

Employer: SalesConsulting
Domain:
  • Accounting - Finance
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 25.06.2019
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    Our client is a global Business Process Management (BPM) leader. The company offers business value to clients around the world by combining operational excellence with deep domain expertise in key industries.

    − Advanced level of English - B2 level at least;
    − Problem-solving mentality;
    − Self-organizing and able to grasp a large amount of information in a short period of time;
    − Strong desire to work with customers in need and willing to provide the best resolution to their queries;
    − The candidate should be able to work in a team and openly communicate with his/her colleagues.

    Responsibilities

    − Provide support for the external and internal clients (staff or suppliers) of one of the biggest insurance company in the UK and Ireland;
    − Answer to calls or e-mails coming from UK and Ireland customers (staff or suppliers), offering them information regarding their invoices or the status of their payments;
    − Perform both front-office and back-office activities;
    − Complete investigation and analysis within the agreed Service Level.

    Other info

    *Only the eligible candidates will be contacted. Thank you for your interest!