Model scrisoare de intentie. Descarca modele pregatite de specialisti dn care merita sa te inspiri
Credit&Collections Analyst with Czech
Acest job nu mai este activ!Vezi toate job-urile Temps active.Vezi toate job-urile Credit&Collections Analyst with Czech active pe Hipo.roVezi toate job-urile in Contabilitate Finante active pe Hipo.ro |
Angajator: | Temps |
Domeniu: |
|
Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
|
Actualizat la: | 28.07.2019 |
Remote work: | On-site |
Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2011 as part of an IT group, historically we build our core expertise for the IT&C sector. Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.
What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.
Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.
Bachelor’s degree
Czech - B2
English (spoken and written) business level as a minimum; other language skill would be a plus
Experience in collection processes would be an advantage
Experience in working with SAP & FSCM for financial processes and systems would be an advantage
Computer skills including excel, power point, outlook and any other MS Office tools would be an advantage
Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof reading skills and follow-up effectively with all staffing levels and clients/customers/End Markets
Availability for 20% travel for work shadowing activities
Effective and timely delivery of Order to Cash services including: customer account overdue monitoring, dunning scheme application, customer and/or End Market contact
Collect payment on assigned delinquent accounts by reviewing documentation, contacting customers by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization
Prepares and sends Accounts Receivable past due notices. Follows up as necessary with telephone calls and/or written communications. Logs all activity in individual customer worklist.
Adherence to Order to Cash controls and procedure manuals;
Deliver Order to Cash processes according to the agreed deadlines and in line with audit recommendations;
Follow and use a robust knowledge management framework
Immediately escalate to the line manager any breach in existing controls and highlight any possible risks caused by lack of controls
Provide support for Subject Matter Experts and Team leader for Order to Cash specific activities and during stabilization periods
Support the activities in scope for migration to be moved into shared service, in line with the migration framework and plan.
Analyze relevant KPIs in order to perform root-cause analysis and propose mitigating actions whenever necessary.
Perform knowledge transfer for the new joiners, assist them for any queries and act as a role model for them
Regarded as having a good understanding and level of awareness of the business, its future operating model and processes
Understands the core concepts of control principles and design, within and across functional areas
Demonstrates deep understanding of business functions, with an ability to discern relevant business process risks
Demonstrates deep understanding of business functions, with an ability to discern relevant business process risks
Understands the root-to-market for the countries in scope of the OTC department
Highlight the potential risks for the countries in scope
Recognizes that SAP (FSCM) is BAT’s strategic system and is prevalent throughout BAT
Understands how SAP (FSCM&FEBAN) supports BAT’s business processes and how data flows through the system, and is able to identify and resolve issues when resulting reports are incorrect
Uses SAP confidently in the workplace, demonstrating the ability to run reports from different areas of SAP
Supports the EM with ad-hoc requests regarding the external customers
Initiates professional contact outside of work team, when required by job role. Maintains relationships with internal contacts.
Prepares reports and status of customer’s account to be used in the negotiation phase
Gathers the information supporting the case for negotiation with the EM/external customers
Establishes direct contact with the stakeholders in order to achieve win-to-win outcomes
Analyzes reports and interprets data on the customer’s accounts to be used in the negotiation stages
Understand the local cultural specifics of the external and internal stakeholders
Adapts the communication based on the local specifics and cultural behaviors
Uses different ways of communication in order to achieve the desired outcome from the interaction with the customers
Apply the specific tactics at country level to have an efficient working environment across different cultures
Understands an organization’s key strengths and weaknesses and aligns personal goals with the organization’s objectives.
Identifies how own decisions and plans will affect other parts of the business.
Checks own work to discover & remove most errors.
Makes effort to acquire/ learn further skills / knowledge for better performances.
Identifies key business problems and opportunities which would benefit from further analysis
Interprets the numbers and understands what drives them.
Highlights to the direct manager high workload and proposes solutions to mitigate the risk
Respects the deadlines received from the direct manager and finds alternative solutions if they cannot be met
Identifies critical risks in plans and creates alternative plans as needed. Responds proactively and demonstrates flexibility in changing priorities.
Explores and builds on others’ ideas.
Offers new and imaginative suggestions.
Listens carefully to the content of information being conveyed; asks clarifying questions to ensure understanding of others’ messages.
Thoroughly understands the customer’s business environment, practices, and core processes.
Monitors the progress of the results and highlights risks if results will not be achieved
Demonstrates a positive attitude while focusing on completing tasks or goals
Delivers quality results on time.
Reach for solutions that provide a resolution to the issue and drive effectiveness
Adapt the message based on the final receiver
Provide support for Senior Analyst / Team leader for Order to Cash specific activities and during stabilization periods
Provide assistance with the smooth process stabilization of specific activities migrated into BASS Europe for new customers
Achieve a pass rate at the annual Key Control Tests sessions
Support a team culture where reflective questions and critical thinking are encouraged.
Support a result-oriented problem solving approach
Strong numerical skills
Ability to communicate at all levels and apply high professional standards
Ability to coordinate a small number of people during peak periods
Good analytical skills
Ability to meet deadlines and work well under pressure especially during month end closure
Attention to details
Support a result-oriented problem solving approach
Customer oriented skills and team player attitude
Work closely with the junior analysts both during knowledge transfer and day to day activities in order to broaden their process understanding
Maintain a strong relationship with the cash application & credit management teams in terms of payment plans/cash forecast, order release
Maintain a close relationship with the End Markets/customers and proactively identify any potential issues they might have having as aim to solve them prior month end closure
Job-uri similare care te-ar putea interesa: |
|
---|---|
BACK-OFFICE ANALYST with ITALIAN - On Site - Bucharest Aplica fara CV | |
Analyste de cout outillages (F/M) Hybrid | |
Collections Analyst with English and French skills Aplica fara CV | |
Vezi job-uri similare (222) |
Raporteaza eroarea la