Client Advisor with Spanish in Brasov

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Employer: Accenture
Domain:
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Brasov
  • Codlea
  • Sacele
  • Updated at: 02.10.2019
    Remote work: On-site
    Short company description

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
    In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

    Requirements

    Use your Spanish language skills to build the career that you want. We are one of the largest companies in the world and now we are looking for talent also in Brasov.



    Here is the ideal candidate profile:

    • Excellent communication and interpersonal skills to work with teams of diverse backgrounds
    • We have changes, a lot of them; our new team member has to embrace change
    • Proficiency in Spanish (minimum B2 level)
    • English Medium (B1 level)
    • Available to work in shifts (9:00 - 18:00 ; 10:00 - 19:00)

    Responsibilities

    This is how your day will look like:

    • Handle all incoming calls and emails from the client business, suppliers and internal teams in relation with accounting or procurement operations
    • Be ready to answer to the client’s or supplier´s requirements in the professional manner by demonstrating and using of professional knowledge
    • Create and maintain partnerships between customer service and external as well as internal customers in order to keep stable customer base.

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