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Service Desk Technician with German and English
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Employer: | EVERIENCE Romania |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 13.03.2020 |
Remote work: | On-site |
Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you!
Spoken languages: advanced German and English (B2/C1)
Availability to work in shifts
WHAT OUR CUSTOMER SUPPORT DOES :
- Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet, specific applications...) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service
WHAT WE OFFER:
Permanent contract
Central building offices with excellent view on the city, top facilities and equipment
Competitive salary
Performance bonus
Meal tickets and gift vouchers
Training opportunities
Regina Maria medical package
Copayment 7Card
Massage at the office day
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