Retention Agent with English

Employer: Hermes Marketing
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 26.05.2019
    Short company description

    We are a development and consulting company focused on a wide range of services to many online companies and more.

    Hermes Marketing has an experienced team of professional consultants with overall experience of more than 15 years. We value team spirit, quality research and we always do our best to help our customers reach the best solution.

    Requirements

    - Advanced English Language;
    - Good communication and negotiation skills;
    - Responsibility, Team spirit, Trust and Pro-activity;
    - Knowledge of PC operating (Microsoft Office).

    Responsibilities

    - Develop and maintain relationships with business customers;
    - Providing accurate and complete information about the company's products;
    - Analyzing customer requirements and providing advice on the characteristics of the company's products and services;
    - Customer orientation and ability to quickly find solutions.

    Other info

    - Indefinite term contract;
    - Fixed salary: 3000 RON Net (5128 RON Gross)
    - Performance bonuses: 7,000 - 10,000 RON;
    - Financial competitions / motivating prizes;
    - Career plan through continuous training with a paid training period at the beginning of the activity;
    - Know-how with international exposure with possibilities for professional growth;
    - Monday to Friday: 9:00 - 18:00.