Sales Operations Coordinator (Expense Management)

Angajator: Edenred Romania
Domeniu:
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 22.05.2019
    Scurta descriere a companiei

    Edenred is the world leader in transactional solutions for companies, employees and merchants. Solutions are delivered via mobile, online platform, card or paper voucher in 45 countries.

    Cerinte

    Required Skills/Experience

    The successful candidate will be comfortable with a customer facing position
    • Min. 1 year experience in a customer service/telesales position (B2B)
    • Strong communications skills (verbal and written)
    • Strong skills or potential for sales activities
    • Technology passionate
    • Good knowledge of MS Office
    • Can-do attitude and results-driven
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent phone manner and articulation

    Responsabilitati

    CORE EXPECTATIONS

    • collects user requirements, organizes and attends workshops to determine the functional and non-functional requirements for the Spendeo platform
    • receives, manages and resolves, directly or with the help of a third party, the situations encountered by users
    • proposes new features or improvements to the platform
    • provides pre and post-sales support by participating with sales team on clients visits or prospects, when appropriate
    • constantly documents the functionality developed in the application and offers support for users to understand the functionalities
    • manages training materials and supports training sessions on the use of the Edenred direct sales department
    • participates in defining, validating and updating working procedures and pursuing the implementation
    • performs acceptance testing of new components with the support of the IT team
    • validates the project analysis ensuring that all the requirements of the internal client are found in the analysis document, having the support of the IT team and the direct manager
    • cultivates strong long-term customer loyalty in order to create a lasting impact

    Alte informatii

    Spendeo by Edenred is a comprehensive solution for settling business expenses between the employee and the employer. It consists of a web platform, which is integrated with a MasterCard® prepaid card and a mobile app.

    Joining us means:

    • Taking part in an ambitious corporate project, in a listed company that is growing and changing fast, world leader in prepaid corporate services engaged in creating innovative solutions for motivation and building loyalty
    • Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day
    • Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit
    • Increasing your employability, by quickly taking on responsibilities in a changing international environment that favors agility and versatility
    • Contributing to our corporate societal commitment to balanced nutrition, environment and solidarity
    • An extended benefits package, competitive salary and training opportunities