Sales Operations Coordinator (Expense Management)

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Angajator: Edenred Romania
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 22.05.2019
    Scurta descriere a companiei

    Edenred is the world leader in transactional solutions for companies, employees and merchants. Solutions are delivered via mobile, online platform, card or paper voucher in 45 countries.


    Required Skills/Experience

    The successful candidate will be comfortable with a customer facing position
    • Min. 1 year experience in a customer service/telesales position (B2B)
    • Strong communications skills (verbal and written)
    • Strong skills or potential for sales activities
    • Technology passionate
    • Good knowledge of MS Office
    • Can-do attitude and results-driven
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent phone manner and articulation



    • collects user requirements, organizes and attends workshops to determine the functional and non-functional requirements for the Spendeo platform
    • receives, manages and resolves, directly or with the help of a third party, the situations encountered by users
    • proposes new features or improvements to the platform
    • provides pre and post-sales support by participating with sales team on clients visits or prospects, when appropriate
    • constantly documents the functionality developed in the application and offers support for users to understand the functionalities
    • manages training materials and supports training sessions on the use of the Edenred direct sales department
    • participates in defining, validating and updating working procedures and pursuing the implementation
    • performs acceptance testing of new components with the support of the IT team
    • validates the project analysis ensuring that all the requirements of the internal client are found in the analysis document, having the support of the IT team and the direct manager
    • cultivates strong long-term customer loyalty in order to create a lasting impact

    Alte informatii

    Spendeo by Edenred is a comprehensive solution for settling business expenses between the employee and the employer. It consists of a web platform, which is integrated with a MasterCard® prepaid card and a mobile app.

    Joining us means:

    • Taking part in an ambitious corporate project, in a listed company that is growing and changing fast, world leader in prepaid corporate services engaged in creating innovative solutions for motivation and building loyalty
    • Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day
    • Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit
    • Increasing your employability, by quickly taking on responsibilities in a changing international environment that favors agility and versatility
    • Contributing to our corporate societal commitment to balanced nutrition, environment and solidarity
    • An extended benefits package, competitive salary and training opportunities