Client Advisor with German

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Employer: SalesConsulting
Domain:
  • Accounting - Finance
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Brasov
  • nationwide
    Updated at: 03.09.2019
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    • German/Spanish language - Advanced (B2)
    • English language - Upper-Intermediate (B1- B2)
    • Excellent communication skills
    • Proven ability to work on own initiative
    • Innovative thinking to deliver and improve service for the client
    • Ability to build and maintain relationships with key clients
    • Strengthen collegiality and coherence among team members and colleagues

    Responsibilities

    •Handle all incoming calls and emails from the client business, suppliers and internal teams in relation with accounting or procurement operations
    •To be ready to answer to the client’s or supplier´s requirements in the professional manner by demonstrating and using of professional knowledge
    • To create and maintain partnerships between customer service and external as well as internal customers in order to keep stable customer base
    • Proactively initiate follow-up calls
    • Solve problems largely by precedent with referral to detailed instructions/procedures
    • To ensure the continuous improvement of response time to complaints and queries
    • To have full scale knowledge and to be able to recommend the most appropriate solution for the customer and answer clients’ questions regarding our services

    Other info

    Via Sales Consulting, your application will be received by our client