Service desk technician with German & English

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Angajator: Professional
Domeniu:
  • Customer support - Client service
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Timisoara
  • Actualizat la: 03.11.2019
    Remote work: On-site
    Scurta descriere a companiei

    Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.

    We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.

    Cerinte

    - Spoken languages: fluent German and English
    - Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
    - Availability to work in day shifts

    Responsabilitati

    - Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems
    - Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from different kinds of customers
    - Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
    - Demonstrate excellent customer service at all times

    Alte informatii

    Details:
    Schedule: Monday to Friday, day shift, No nights
    Support languages: German, English


    What we offer:

    Permanent contract

    Central building offices with excellent view on the city, top facilities and equipment

    Competitive salary

    Performance bonus

    Meal tickets and gift vouchers

    Training opportunities

    Regina Maria medical package

    Copayment 7Card

    Extra vacation days

    Massage at the office day

    Fruits on the house

    Relocation package

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