Model scrisoare de intentie. Descarca modele pregatite de specialisti dn care merita sa te inspiri
Technical Support Assistant with French-Rotation Shifts-SPS
Acest job nu mai este activ!Vezi toate job-urile Honeywell active.Vezi toate job-urile Technical Support Assistant with French-Rotation Shifts-SPS active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in IT Hardware active pe Hipo.ro |
Angajator: | Honeywell |
Domeniu: |
|
Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
|
Actualizat la: | 07.06.2019 |
Remote work: | On-site |
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
Cerinte
• Previous experience in supporting mobile devices on major platforms including but not limited to iOS, Android and Microsoft OS;
• Fluent in English and French
• Bachelor's degree;
• Experience in the industry is preferred;
• Good interpersonal and verbal & written communication skills;
• Strong continuous improvement mindset, strong leadership impact;
• Good administration skills.
• Remote diagnostics, troubleshooting, analysis and resolution of support issues;
• Follow established process and procedures to provide support to customers via all contracted channels (phone, email, chat &/or fax);
• Work effectively with other management and customers to quickly address problems
as they arise;
• Properly log all information into the problem management system;
• Escalate issues to the appropriate contacts in a timely manner and ensure end users are aware of changes to original expectations in accordance with procedural guidelines;
• Maintain a high degree of technical knowledge relating to assigned customer or
product;
• Contribute authoring, reviews and updates of knowledge relating to assigned
customer or product;
• Contribute to ongoing Quality Improvement initiatives;
• Represent Company in a professional and business-like manner and communicate
effectively with customers and other team members
The Technical Support Specialist the primary customer facing Technical Support contact for customers, both external as well as internal. Primary responsibility is to help customers to solve technical issues and to answer any questions about the features and capabilities of the products
Job-uri similare care te-ar putea interesa: |
|
---|---|
Experienced Technical Support Professional with German (hybrid) Aplica fara CV | |
GAcademy - Language upskilling program for French speakers (Bucharest, RO) Aplica fara CV | |
Game Presenter with English 3000 - 4200 RON NET / luna | |
Vezi job-uri similare (588) |
Raporteaza eroarea la