Brand Ambassador with French- join us full time!

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Angajator: WPG Solutions
Domeniu:
  • Customer support - Client service
  • IT Software
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 06.06.2019
    Scurta descriere a companiei

    We’re big on what we like to call the WPG spirit. It’s ingrained in everything we do – from the relationships forged among team members to the relationships we build with our customers and to our humanitarian and community outreach.

    We know our team members are a huge part of our success so we strive to provide them with a positive work environment and a satisfying and exciting career.

    Cerinte

    • Excellent language skills C1 level is preferable (both French and English)
    • Experience working in the customer service field is not mandatory, but highly recommended;
    • Positive attitude, charismatic, highly empathetic;
    • Good command of computer skills;
    • Flexibility needed- during the race season, the working hours may vary depending on the location of the race

    Responsabilitati

    • Deals directly with customers by answering to the tickets;
    • Responds promptly to customer inquiries and complaints and resolve them accordingly;
    • Processes orders, forms, applications and requests;
    • Meets the Quality and Productivity standards;
    • Records details of inquiries, comments, complaints and actions taken;
    • Communicates with other departments, as needed;
    • This position reports to the Team Leader/Supervisor.

    Alte informatii

    This is truly an unique career opportunity to join our F1™ team and work with the best fans and the “fastest” company in the world!

    We are currently looking for a Full Time FRENCH speaking brand ambassador & technical support hero. What will you be doing?
    You will be the one representing one of world’s premier brands and their main online broadcasting app, so you must be very charismatic, you must love talking to people and helping them out and last but not least, you must be passionate about tech&speed! :)

    The overall responsibility will be to receive Inbound calls, handle chats and e-mails, ensure consistent productivity & quality of service and maintain user satisfaction.