Agent vanzari prin telefon
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Employer: | EasyDO Digital Technologies |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 22.09.2020 |
Remote work: | On-site |
Easydo is an independent European company, spinoff of a Top player in IT&C services in Romania.
The team is managed by Senior partners and senior experts. We are building the next generation of applications including API, Data Governance, AI, machine learning, IoT, AR, VR.
We help companies in curve of digital adoption and automation, delivering connected services and solutions that allows to improve business and environment.
Our business practices focus on:
- Software Factory & Innovative Business Solutions
- Cybersecurity solutions and services
- Interoperability Solutions: Interoperability Solutions: API Management, Integration Solutions B2Bi, Managed File Transfer ( Partner solutions: Axway, APIGEE, WSO2).
Our fundamental values are respect, fairness, ethics, openness and teamwork.
KeyPaas is an IoT Platform that enables fast and scalable connection of things to the Internet with multiple protocols, encryptions and payloads.
• Customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of company products, services, and policies.
• Proficiency with computers, especially with CRM software, and strong typing skills.
• Strong time management and decision-making skills.
• Adaptability and accountability.
• Must be knowledgeable about the products or services our company provides and have the ability to explain these in detail
• Making sales or recommendations for products or services that may better suit client needs.
• Making cold calls to clients to learn about their needs, complaints, or other issues with products or services.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Utilizing software, databases, s, and tools appropriately.
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Taking part in training and other learning opportunities to expand knowledge of company and position.
• Adhering to all company policies and procedures
Professional development in multinational environment, attractive package, medical care, restaurant tickets, etc.
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