Agent vanzari prin telefon
EASYDO is a technology company, spin off activity of a leading Technology Services company with + 80 employees. The team is managed by senior Partners and senior Experts. We are building next generation technologies applications including API, Data Governance, AI, blockchain, machine learning, IoT, AR, VR.
We are focusing on 3 main activities: Software Factory & Innovative Business Solutions (in-house & partners’ applications), Data Governance & Cybersecurity, Applications & INFRA services. Working with top premium companies in several industries, we are operating projects in Romania and abroad.
By joining EASYDO, You will be a member of a Romanian and international team, expert and complementary, which allows you to evolve in your career and succeed your projects.
• Customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of company products, services, and policies.
• Proficiency with computers, especially with CRM software, and strong typing skills.
• Strong time management and decision-making skills.
• Adaptability and accountability.
• Must be knowledgeable about the products or services our company provides and have the ability to explain these in detail
• Making sales or recommendations for products or services that may better suit client needs.
• Making cold calls to clients to learn about their needs, complaints, or other issues with products or services.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Utilizing software, databases, s, and tools appropriately.
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Taking part in training and other learning opportunities to expand knowledge of company and position.
• Adhering to all company policies and procedures
Professional development in multinational environment, attractive package, medical care, restaurant tickets, etc.