Work from Home - Spanish & English Technical Support

Employer: Conectys
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Sibiu
  • Updated at: 19.05.2019
    Short company description

    Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

    We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

    Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

    Requirements

    If you are looking for a full time job with the possibility to work from home or from one of our offices in Bucharest or Sibiu send us your CV and let's talk about the best opportunity for you!

    We are looking for 2 new bilingual colleagues with advanced English and Spanish skills to join our growing team!

    Responsibilities

    • You will be our primary interface between our client and end users, offering customer and technical support for native English/Spanish clients via phone, e-mail or chat;
    • Troubleshoot reported issues or queries in detail to diagnose customer’s issue and provide appropriate solution;
    • Respond to all customers enquiries within given timescales and efficiently meet deadlines;
    • Assist our customers with prompt, friendly and accurate help through all required channels.

    Other info

    What do we offer?

    • Private medical insurance, meal tickets and attractive gym discounts;
    • Rewards & benefits in accordance to your performance and involvement;
    • Full paid training in order to become the best Support Specialist for our clients;
    • Soft Skills and Communication Trainings;
    • Professional work environment in a fast growing company with young and dynamic people;
    • International career opportunities;