Transportation Specialist - Spanish Speaker

Knowledge, Skills & Experience

Previous experience/working knowledge of reservations or operations in the Travel/Hospitality industry is preferable
Outstanding oral and written communication skills
Detail oriented person
Excellent organisation skills and ability to prioritize
Ability to work with tight deadlines and react to emergency situations
Problem solving skills
Good communication and reporting skills
Excellent knowledge of English language
Excellent knowledge of Italian language
Proficient user of MS Office

Key Activities:

Efficiently and accurately action all booking requests, cancellations and amendments
Input confirmations and update relevant systems
Develop good working relationships with suppliers
Coordinate with suppliers and internal departments to resolve accounts queries and other discrepancies
Monitor booking situation of long distance coaches (LDC) and highlight to management any potential issues
Deal with on road emergencies
Investigate complaints about coaches and drivers
Monitor quality control
Process prepayments if and when required

Benefits:

• Competitive financial reward
• Language allowance
• Language classes
• Business trips
• International mobility
• Training and development opportunities