Technical Support Associate with German

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 04.06.2019
    Remote work: On-site
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.



    Requirements

    Fluent German and English
    University graduate (an advantage)
    Team player
    Customer Care Oriented
    Good technical skills and familiar with new technologies
    Previous experience in Technical support will be an advantage


    Responsibilities

    Provide solutions to customers via inbound calls, chatting or emails
    Supports the customers in all aspects through to problem resolution
    Maintain high standards for customer services
    Identify and resolve technical issues
    Provide feedback to the team manager


    Benefits

    Flight ticket (for non locals)
    2 weeks hotel accommodation
    Excellent salary package
    Assistance with setting up tax number, bank account etc.
    Private medical insurance
    Professional training provided by experts
    Great chance to develop your career
    Low costs of living
    Meal vouchers




    Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

    Responsibilities

    Responsibilities

    Provide solutions to customers via inbound calls, chatting or emails
    Supports the customers in all aspects through to problem resolution
    Maintain high standards for customer services
    Identify and resolve technical issues
    Provide feedback to the team manager

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