Customer Care role with French & Italian | Start your career in Bucharest! AL2014

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 31.05.2019
    Remote work: On-site
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Proficiency in French & Italian with good English
    • Basic customer service will be acceptable
    • Attention to details
    • Ability to solve urgent matters and work under pressure
    • Previous experience in a call centre / transaction or customer service process would be an advantage

    Responsibilities

    • Processing employee expense reports for reimbursement;
    • Ensuring compliance with the corporate policy by auditing expense receipts and payment requests;
    • Responding professionally to different types of inquiries and working with local country staff;
    • Providing ongoing recommendations for process and procedural changes;
    • Acting with responsibility and accuracy

    Other info

    Benefits

    • Christmas bonus
    • medical services
    • life insurance
    • MyFlexBen Program – a flexible program based on which each employee will have the opportunity to monthly customize the package by accessing a large variety of benefits available to be ordered via an online platform:
     Private Pension Plan;
     Learning and development opportunities (including foreign languages trainings);
     Meal Vouchers & Gift Vouchers
     Tourism Vouchers & Tourism offers in Romania;
     Smart experience (Skydiving, Archery, Horse-riding, Lasertag, Escape Room, etc);
     Transportation (Bus/Subway subscriptions, gas station cards etc)
     Special offers vouchers & products (Children&Parents, Sport&Wellness, Telecom&IT, Fashion, Hobby, etc).


    Why use Recruitment Agency

    • You are given extra support in preparing for interviews
    • You have a contact person who gives you all the details of the job
    • You can ask for your application feedback anytime via email or phone
    • You don’t have to face the situation where company do not reply to you for days.
    • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

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