IBM Internship - Data Specialist Informatica

Angajator: IBM Client Innovation Center Central & Eastern Europe (CEE)
Domeniu:
  • Inginerie
  • Internship
  • IT Software
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 27.06.2019
    Scurta descriere a companiei

    IBM Client Innovation Center Central & Eastern Europe (CEE) was established in 2012 by joining several centers in Europe. The Delivery Center is part of a global network of 80 similar centers and uses the best IBM methods of work, global processes and techniques. The center has achieved CMMI Level 5 (Capability Maturity Model Integration) and its mission is to provide customers with software solution customized to their global business needs.

    Cerinte

    Fresh Graduate or last-year student. Majors preferred are Information Systems, Computer Science or equivalent
    • SQL/ database - basic / intermediate knowledge
    • Linux / Unix - basic / intermediate knowledge
    • Informatica tool - optional
    • English language skills: Fluent
    • Good inter-personal skills and ability to work in teams
    • Strong analytic and problem solving skills.

    Responsabilitati

    We are looking for an IT Infrastructure Specialist (2nd and 3rd level Support) that will have the following responsibilities:
    • Administration, maintenance, troubleshooting and incident resolution, if required in cooperation with the Client or 3rd party suppliers
    • Perform Level 2 and 3 support based on troubleshooting instructions for in-scope applications
    • Redirect application incidents that requiring further Level 2 and Level 3 support to client or other applicable 3rd party provider;
    • Monitor integrations between applications and redirect failed transfer to the client or other applicable 3rd party provider for resolution;
    • Follow internal procedures and Incident, Problem, and Change Management processes
    • Advise client regarding software set up and configurations;
    • Perform application deployment related testing (installation, removal, and re-installation) and adjust the installation scripts, procedures and guidelines;
    • Plan, coordinate, and assist the technical implementation of new applications in the Test and Production Environments;
    • Perform Early Life support for new applications as agreed;
    • Perform introduction and deployment of new applications in the Test and Production Environments as agreed;
    • Create, maintain and update product documentation, knowledge base and procedures.