POS/ATM Technician

Employer: Mellon Romania
Domain:
  • Others
  • IT Hardware
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.05.2019
    Short company description

    Mellon Romania, a subsidiary of Mellon Technologies and member of Mellon Group of Companies, was founded in 2001 in Bucharest. Our offering consists of specialized technological solutions and value added services, to serve the increasing needs of financial institutions and organizations with strong consumer transactions business, such as Retail Banks, Public Utilities, Telecommunications Providers and large Private Companies.

    Requirements

    • Degree in related studies (electrical, mechanical, computer technology)
    • Computer and troubleshooting skills; hardware, software and networking
    • Preferably prior experience in POS/ATM field technical work
    • Have clean and valid driver's license
    • Excellent customer service skills, detailed, organized and able to multi-task

    Responsibilities

    • Install, configure, maintain, troubleshoot, diagnose, support and resolve POS/ATM hardware and software within service level agreement requirements
    • Acting as an intermediary between Mellon and end-users
    • Monitoring the operability and functionality of the products
    • Reporting and escalating technical issues related to products
    • Perform hardware or software upgrades
    • Respond to a customer call which will include problem identification escalation and resolution
    • Handle back office administration

    Other info

    The company’s culture cultivates a strong integrity and work ethics; we reward initiative and each employee contribution. Joining us you will find:

    • Multinational working environment
    • Competitive compensation
    • A people-oriented organization which fosters professional growth
    • Training and development opportunities