Deskside Technician

Employer: Stefanini Romania
Domain:
  • Internet - eCommerce
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.08.2019
    Short company description

    Stefanini IT Solutions was founded in Brazil by Marco Stefanini in 1987. Today, Stefanini is a global services provider, delivering offshore, onshore and nearshore outsourcing, IT consulting, systems integration, application and strategic staffing services to mid-size and large companies around the world.

    Requirements

    • University grade, preferable in subject of IT, electronics or telecommunication

    • + 1 year experience in IT support

    • Mastery in Windows 10 and MS Office 2013 environment

    • Ability to diagnose hardware problems (PC's, laptops, printers etc.)

    • Familiarity with LAN, WAN and Active Directory principles

    • Knowledge of ITIL methodology and Microsoft PowerShell will be an asset

    • Good English verbal as well as written

    • Eager to learn new technologies

    • Positive, can do attitude and ability to work with in a team

    • Strong communication skills

    • Ability to cope with stress and workload

    Responsibilities

    • Perform installation and configuration of workstation hardware and software (including but not limited to PC, terminals, printers/scanners, telephony, desktop solutions and email infrastructure)

    • Perform workstation’s hardware, software and periphery devices maintenance and repair to ensure optimal workstation performance

    • Assist/coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware

    • Create and maintain network and domain user accounts and mailboxes

    • Install, test and maintain desktop, servers and other network devices (including patching, upgrades and configuration adjustments)

    • Troubleshoot network connectivity in a LAN/WAN environment – provide technical support for all network devices, including firewalls, routers, switch infrastructure

    • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime

    • Work with global teams and local Service Providers to resolve technical issues within the desktop environment and networking

    Other info

    What we offer

    You will find here not only a challenging and interesting workplace, but also a rewarding work experience, with competitive compensation and benefit packages:

    • Soft skills and technical training for current and emerging products and technologies;

    • Career development: opportunity to grow within the team (e.g. Senior Expert Network roles);

    • Special referral bonuses for recommending your friends;

    • Private Medical subscription;

    • A monthly budget for flexible benefits program that includes public transportation reimbursement and meal tickets, sport & wellness, telecom & electronics, children & parents, holiday & culture, tourism;

    • Relaxation rooms (foosball table, ping pong, board games);

    • Massage sessions;

    • Extra vacation days;

    • Flexible working hours and work from home, aligned with project needs;

    • Friendly team who is eager to meet you.