Customer Experience Insights Specialist

Angajator: eMAG
Domeniu:
  • Marketing
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 21.04.2019
    Scurta descriere a companiei

    La eMAG, avansam rapid si ne place ceea ce facem. Daca esti pasionat de job-ul tau, fie ca oferi consultanta unui client sau scrii o linie de cod, si tintesti sus, atunci locul tau este in echipa noastra.

    Iti oferim cele mai bune programe de dezvoltare pentru a-ti imbunatati atat aptitudinile soft cat si cele specifice activitatii tale, dar tu decizi ce vrei sa inveti si incotro vrei sa mergi. Posibilitatile sunt nelimitate.

    Stim ca beneficiile sunt importante, de aceea iti oferim o gama variata. Si pentru ca ne place sa impartasim, la inceputul calatoriei tale in eMAG iti oferim un curs gratuit de e-commerce ca sa te acomodezi. :)
    _____________________________________________________________________
    At eMAG, we are constantly moving forward and we love what we do. If you are passionate about your job, whether it’s offering consultancy to a customer or writing a code line, and you aim high, then you belong in our team.

    We provide you with the best development programs to improve both your soft and job specific skills, but it is you who decides what you want to learn and where you want to go. The possibilities are endless.

    We know benefits are important, that’s why we provide you with a full range of them. And because we like to share, at the beginning of you journey in eMAG we offer you a free course of e-commerce, just to put you up to speed. :)


    Cerinte

    Requirements​

    University Degree in Economy or other relevant subjects;
    1+ years of working experience in data analysis, ideally within a very large data set environment.
    Strong Excel and analytical skills;
    Highly organized, task focused and adept at juggling multiple priorities in a fast-moving environment;
    Has a constructive approach toward problems;
    Eye for detail, capable of spotting flaws in processes and data inconsistencies;
    Self-starter who can think strategically and independently and also collaborate with others and work well in a team;
    Experience in retail industry or e-commerce sites would be an advantage.

    Responsabilitati

    Responsibilities

    Prepare the analysis framework by extracting the relevant data from different internal data sources;
    Monitor performance and quality of result data, plan for improvements;
    Interpret and summarize campaign analysis findings, so they could be easily communicated throughout the organization;
    Prepare ad-hoc reports and draw conclusions related to buyers’ behavior, categories’ performance and different touchpoints’ assessment;
    Set up new reports based on stakeholders’ requests and develop the existing ones;
    Identify and interpret trends or patterns in complex data sets;
    Through the use of various analysis techniques, explore data to uncover in-depth insights as well as compute key business indicators to put campaign results into context;
    Discuss with the technical teams in order to improve some procedures and to find new solutions for effective processes.

    Alte informatii

    Benefits

    At eMAG, we are constantly moving forward and we love what we do. If you are passionate about your job, whether it’s offering consultancy to a customer or writing a code line, and you aim high, then you belong with us, the No. 1 IT company to work for in Romania (according to a Biz Magazine study in 2017).
    We provide you with the best development programs to improve both your soft and job specific skills, but it is you who decides what you want to learn and where you want to go. The possibilities are endless.

    We know benefits are important, that’s why we provide you with a full range of them:
    • Medical subscription;
    • A monthly budget you can spend on flexible benefits - meal tickets, travel vouchers, trainings for your development;
    • Employee discounts;
    • Access to the Bookster library;
    • Fruits, juice, water and coffee at the office;
    • Other discounts (gym, pizza, car wash and others).