NOC FO Engineer

Responsibilities: 

•  Monitoring and troubleshooting the incidents that occur on the IP and IT networks;  
•  Applies analytical skills and technical knowledge to solve product and network issues of  moderate to high complexity;  
•  Effectively utilizes moderate to complex lab setups to recreate and solve problems;  
•  Acts as a technical expert and provides support on a world-wide basis.
• To carry out 7x24 surveillance of network operation status and network equipment status;
• To confirm fault level and distribute the trouble ticket to the Tier-1 Team in FO when fault alarm occurs;
• To regularly analyze network alarm and fault status, and provide materials for network status analysis;
• To monitor the rented third-party network status and notify the third-party network supplier when fault alarm occurs. 

•  University diploma or terminal year student;  
•  Basic theoretical knowledge of TCP/IP, Routing and Switching, Wireless LAN, Network
•  Monitoring System, programming basics (Java, PHP), basic bash scripting;  
•  Availability to work in shifts;  
•  Previous work in the Customer Support Service area would be an advantage;  
•  IP Certifications (CCNA, JCNA, HCNA) would be an advantage;  
•  Good English skills;  
•  Any of the following languages will be an advantage: French, Spanish, German.  

• Motivational salary package and annual performance bonus;
• Gym discounts;  
• Private Medical Insurance discounts;
• Paid 4 hours leave per month; 
• Flexible work schedule;  
• Weekly fruit day;
• Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products;  
• Life time learning environment and tools. 

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