NOC FO Engineer

Employer: Huawei Enterprise Romania GSC
Domain:
  • Engineering
  • IT Hardware
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 17.07.2019

    Responsibilities: 

    •  Monitoring and troubleshooting the incidents that occur on the IP and IT networks;  
    •  Applies analytical skills and technical knowledge to solve product and network issues of  moderate to high complexity;  
    •  Effectively utilizes moderate to complex lab setups to recreate and solve problems;  
    •  Acts as a technical expert and provides support on a world-wide basis.
    • To carry out 7x24 surveillance of network operation status and network equipment status;
    • To confirm fault level and distribute the trouble ticket to the Tier-1 Team in FO when fault alarm occurs;
    • To regularly analyze network alarm and fault status, and provide materials for network status analysis;
    • To monitor the rented third-party network status and notify the third-party network supplier when fault alarm occurs. 
    Requirements:
    •  University diploma or terminal year student;  
    •  Basic theoretical knowledge of TCP/IP, Routing and Switching, Wireless LAN, Network
    •  Monitoring System, programming basics (Java, PHP), basic bash scripting;  
    •  Availability to work in shifts;  
    •  Previous work in the Customer Support Service area would be an advantage;  
    •  IP Certifications (CCNA, JCNA, HCNA) would be an advantage;  
    •  Good English skills;  
    •  Any of the following languages will be an advantage: French, Spanish, German.  

     Offer:
    • Motivational salary package and annual performance bonus;
    • Gym discounts;  
    • Private Medical Insurance discounts;
    • Paid 4 hours leave per month; 
    • Flexible work schedule;  
    • Weekly fruit day;
    • Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products;  
    • Life time learning environment and tools. 



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