Customer project manager
At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker?
Learn what makes YOU + Ericsson a powerful combination. Join us today.
We are one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world.
Together, in Romania we create a culture of innovation, constantly transforming to find new ways of working. Opened in 2007, the Global Site in Bucharest is one in only four all over the world, the only one situated in Europe and a vital component in Ericsson’s global services organization. The Romanian site currently counts on a team of 1,900 strong professionals and enthusiastic young specialists and is developing constantly to meet customer needs.
We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.
Main accountabilities - you will:
• Establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
• Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
• Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
• Handle project finance: ensure financial system monitoring
• Develop the business: participate to contract preparation and to pre-sales meeting
• Develop the CPM discipline: simplify processes, methods and tools with creative ideas
Technical skills - you have/you are:
• Education: Bachelor Degree; IT or Telecommunication background would be a plus
• At least 2 years of relevant experience
• IT, Telecommunication, Project management, Finance knowledge
• Delivering results and meeting customer expectations
• Persuading and influencing with argumentation skills
• Entrepreneurial and commercial thinking
• Relating and networking
• Leading/supervising, and coaching skills
• Business Understanding
• Consultative Selling Skills
• Customer and Market Insight
• Negotiation, Persuading & influencing Skills
• Project Management Skills
• Planning & organizing Skills
What we offer
• We will value your competences
• You will work in a dynamic company along with the smartest people in the industry
• You will benefit from a wide range of learning and transfer knowledge from/to your colleagues
• You will have access to latest technology and support to showcase your bright ideas
• You will enjoy Ericsson’s ways of working that value the importance of work life balance
• Work from home and flexible work schedule
• Benefits package: including premium healthcare & gym subscriptions
• You will be part of an active community via Brand Ambassadors, CSR Activities, Sports Teams etc.