Customer Advisor with English - Bucuresti

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Angajator: Computer Generated Solutions Romania
Domeniu:
  • Customer support - Client service
  • Telecomunicatii
  • Vanzari
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 11.06.2019
    Remote work: On-site
    Scurta descriere a companiei

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Cerinte

    We are in the business of helping people: we provide customer care and technical support for customers who need it.

    We are looking for colleagues who are self-motivated, detail-oriented and well organized, with excellent communication and interpersonal skills.
    • Are you fluent in English?
    • Are you able to work independently and efficiently meet deadlines?
    • Are you available to work afternoon and night shift?
    • Then join our team, we are glad to welcome you!

    Responsabilitati

    -Provide support to customers, including procedural documentation;
    -Assist customers according to the documented procedures and processes;
    -Work continuously on a task until completion (or escalate to third parties, if appropriate);
    -Prioritize and manage multiple issues simultaneously;
    -Establish a good working relationship with customers and colleagues;


    We offer:

    Professional Training
    Because we believe in lifelong learning and professional development we offer:
    • 3 weeks start-up training;
    • E-courses for keeping up with the novelty factor in our jobs;
    • Subscription to an online library that will provide reading material for your areas of interest.
    • Schedule: Monday-Friday, in shifts from 10:00 AM to 10:00 PM
    Performance bonuses
    We value improvement and professional achievement therefore we offer:
    • Incentives and also bonuses for our employees – financial and non-financial
    • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.
    • Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

    Other Benefits:
    • Private medical insurance
    • Undetermined contract
    • You will be part of a very dynamic industry
    • You will excel in your communication and negotiation skills

    Alte informatii

    Why should you join CGS?
    Because we value improvement and professional achievement therefore we offer:

    -Private medical insurance;
    -Undetermined contract';
    -Account to an online library;
    -A 7card membership;
    -Meal Tickets;
    -Personalized offers for phone subscriptions and accesssories;
    -Incentives(monthly) and also bonuses(quarterly) for our employees – financial and non-financial;
    -Salary increase based on seniority;
    -The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
    -Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

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