Back Office Technical Advisor- DE - BRASOV

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Angajator: Majorel Romania
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Brasov
  • Job la nivel national
    Actualizat la: 31.05.2019
    Scurta descriere a companiei

    Majorel este unul dintre principalii furnizori de BPO din întreaga lume. Compania are peste 48.000 de angajați în 28 de țări din întreaga lume, având poziția de lider de piață în Europa, Orientul Mijlociu și Africa, Asia și America. Majorel proiectează și produce soluții personalizate pentru diferite tipuri de business-uri, acoperind o gamă largă de procese comerciale prin oferirea de servicii integrate


    * Part of a Global leading Company in Software Industry


    • Native or near native language proficiency in GERMAN
    • English proficiency and comprehension
    • Demonstrated professional customer service skills with a respectful and positive attitude
    • Excellent spoken and written communication abilities
    • Project management and coordination skills
    • Demonstrated analytical and problem-solving skills
    • Self-motivated, hands-on and independently working individual
    • Adaptability and capacity to easily find solutions
    • Proactive attitude
    • Attention to details
    • Working knowledge of Microsoft Office applications



    • Manage / Facilitate multiple end-to-end support requests
    • Maintain adequate notes for each request handled to keep remainder of team abreast of the status and any pending issues
    • Submit weekly and monthly status reports (as required according to business demand)
    • Attend Operations team meetings to give updates and/or recommendations on any issues where new process and procedures should be considered.
    • Contribute to additional projects as delegated by Management team
    • Be an active member of a virtual team
    • Ensure compliance with company regulations with regards to Data Protection and Information Security

    Alte informatii

    Our Offer:
    Attractive rewards and additional performance based bonuses
    Annual fixed bonuses
    Full private medical insurance & discounted prices for the dependents of the employee
    Child birth support
    Online library access for passionate book readers
    Health & Nutrition: Health and wellness services @ the office
    Various discounts for gym classes & other recreational activities
    Free development training, for both personal and professional purpose, via our E-Learning platform
    Multicultural and enthusiastic work environment
    Access to the company’s cultural events including well-known festivals in Romania
    Lunch vouchers