Performance Manager with English and French, Bucharest

Michelin, a leader in the field of tires, is dedicated to sustainably enriching of the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe region.

In 2020-2022, Michelin Romania obtained the Top Employers certification, from the renowned Top Employers Institute, for its Human Resources processes and policies, created for the benefit of its employees.

LET’S INSPIRE MOTION FOR LIFE

Where do success and ideas come from? We strongly believe they come from collective intelligence.

Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.

What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.

That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.



Michelin Romania SA, as data Controller, will process the data pursuant to the General Data Protection Regulation no. 679/2016 for the purpose of recruiting and selecting candidates.
Under the Regulation, you have the right of access; the right of rectification or right to erasure; the right to restriction of processing; the right to be notified about rectification or erasure of personal data or restriction of processing; the right to object and the automated individual decision-making; the right to lodge a complaint with the competent national supervisory authority and before the competent courts; the right to restriction of processing and the right to data portability. You may exercise these rights by writing to us at 10 Sos. Bucuresti-Nord, Global City Business Park, Building O1, 3rd Floor, Voluntari, Ilfov County.

Before sending us any personal data, please consult the complete and permanently updated information regarding the processing of personal data included in the Data Processing Policy available on our website.

• University studies;
• Experience in management preferably in activities like: logistic, supply chain or customer service;
• Min. 2 years of experience in management of operational activities or transverse manager;
• Fluency in English and French;
• Good communication skills;
• Strong leadership skills;
• Analytic, structured and very organized;
• Proactive and with initiative;
• Serious, respecting deadlines.

Our company is built around values of respect: for people, for facts, for shareholders, for customers and for the environment.
If you believe in our values and you find yourself in the description below, we want you to be part of our team!
As Performance Manager, you will be part of a dynamic team in which team spirit, engagement and nice atmosphere are going hand in hand.
You will join one world class company where you will have the opportunity to develop your career.

Mission
• Steer the intercontinental export process out of Europe toward other zones.
• Responsible to achieve the service ambitions as agreed, in order to serve the final customer requirements, KPI availability and KPI target monitoring as well as guidelines compliance.

Responsibilities

Design/build processes and solutions at the best cost/performance (including definition of data quality, key process control needs, performance measurement);

Coordinate/plan/test processes and solutions for Logistic operations:
• Is in charge of the performance of the entity and monitor the performance for the partner entities;
• Design and drive the performance steering system and make sure of the required metrics availability;
• Design the relation with the external partners of the entity with the focus of providing a contribution to operational performance;
• Design the guidelines and toolbox required to monitor the performance of the operational activities with Michelin partner entities;
• Contribute at SLA design with internal partner entities;
• Coordinate the communication inside the SOEU / CBS organization;
• Contribution to logistic projects considering every aspects: custom declaration, invoicing, international trade, inco-terms, legal, logistic chain safety;
• Closely monitor the execution of the operations and the guidelines compliance that impact the overall performance of the activity;
• In case of discrepancy: design an action plan, make sure it is deployed and monitor the results;
• Steer the operational warning and control system inside the entity, analyze the key metrics. Share the required information with the partner entities;
• Organize the guidelines and good practices deployment inside the entity in order to provide a contribution to the operational performance.

Support:
• Provide level 3 support;
• Co-facilitate the logistic functional network.

Process evolution:
• Consolidate/validates needs for processes and tools evolution and drive their implementation.

What we offer:

• Flexible work schedule and the possibility to work from home;
• Meal vouchers and lunch discount;
• Partial deduction of holiday and public transport costs;
• Private Medical and Dental subscription;
• Gym subscription at a preferential price.
• Working in an inter-cultural environment;
• A multinational structure in which you can build a career.